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coffeeandcreamofsouthmilford
Level 1

can anyone help me figure out why QB randomly posts paychecks (DD) as regular checks expense?

When I run p/r through QB online, every once in awhile, QB records paychecks into regular check expenses instead of DD payroll.

1 Comment 1
EmanE17
QuickBooks Team

can anyone help me figure out why QB randomly posts paychecks (DD) as regular checks expense?

There are several reasons why QuickBooks may record paychecks as regular check expenses instead of direct deposit (DD) payroll, coffeeandcream.

 

The following details below are the most common factors why the program tracks paychecks as regular checks instead of direct deposits:

 

  • Incorrect paycheck type. It's possible that during the payroll process, the paycheck type was mistakenly set as a regular check instead of a direct deposit.
  • Incorrect employee setup: Errors during the data entry process or when setting up employee payment methods can lead to incorrect posting.
  • System glitch or bug: Sometimes, software issues or system bugs may cause unexpected behavior.

 

Concerning your statement QB records paychecks into regular check expenses, do you mean vendor check or paper check?

 

If you're referring to a paper check or payroll check, double-check the paycheck type on your Paycheck list. Check out the steps below to do it:

 

  1. Go to the Payroll menu and select Employees.
  2. Click the Paycheck list below the Run payroll option.
  3. Locate each transaction and check the payment method.

 

If they're set to check, you can delete and recreate them. Before making a new transaction, make sure your employee's payment method is also configured to direct deposit so it'll automatically show up when processing payroll and keep things up-to-date. Here's how:

 

  1. From the Payroll menu, go to the Employees tab.
  2. Locate the worker from the list.
  3. Go to the Payment method section and click the Pencil icon to edit.
  4. Make sure it is set up as a Direct deposit.

 

But if all configurations and settings are correct,  you can utilize other supported browsers to determine if the issue is related to the browser.

 

On the other hand, if you meant a non-payroll check, you can visit the Audit history of the transaction to verify the user who created it. Just open the entry, click More then Audit history.

 

When everything is settled, you can generate payroll reports to view all your company's and employees' data. From there, you can also print and export them if needed.

 

In case you're considering upgrading your payroll system, simply explore the QuickBooks Payroll website to review offers like advanced features such as time tracking that can significantly enhance your processes.

 

I'll be around If you need more help with payroll, feel free to tag me in your response. Have a great day!

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