cancel
Showing results for 
Search instead for 
Did you mean: 
maloney611
Level 1

Can i change/adjust the payroll range and paydate in quick books online?

my payroll range and paydate are not correct>
1 Comment 1
Rea_M
Moderator

Can i change/adjust the payroll range and paydate in quick books online?

Hello there, @maloney611. Let me help you determine if you can change/adjust the pay range or period and pay date of your payroll transactions after you've run them in QuickBooks Online (QBO).

 

You can correct your payroll transactions (paychecks) depending on how you process or created (manual or direct deposit) them in QBO. 

 

If you've manually created your paychecks, you can make changes by deleting/voiding them in your account. However, please note that this will be based on your processing time. You can delete your paychecks once they haven't been processed yet. 

 

To delete or void paychecks, here's how:

 

  1. Go to Payroll, then Employees.
  2. Click Paycheck list.
  3. Locate the paycheck(s) you'd like to delete or void, then click the drop-down arrow under the Action column and select Delete or Void.
  4. Select Delete or Void.

 

Once you're done, go ahead and recreate your paychecks with the correct payroll range and pay date. You can refer to this article for the detailed steps: Create and run your payroll (QuickBooks Online Payroll section).

 

If you've processed your payroll transactions through direct deposit, you can delete/void and then recreate them up to 4:59 PM PST that same day they're created. After 5:00 PM PST, your payroll will be processed and cannot be stopped.

 

With that being said, I would encourage you to reach out to our Payroll Care team to correct your payroll. To do this here's how:

 

  1. Sign in to your QBO company.
  2. Go to the Help (?) menu.
  3. Select the Search tab.
  4. Click the Contact Us button.
  5. Enter a brief description of your concern in the What can we help you with? field.
  6. Select Continue.
  7. Choose a way to connect with us (Send a message or Get a callback).

 

Also, there are several payroll reports you can use to view information about your business' finances and employees. You may want to check out this article if you wish to know the complete list of payroll reports and how you can access and customize them in QBO: Run payroll reports in QuickBooks Online Payroll.

 

Please don't hesitate to let me know if you have other payroll concerns or questions about managing employees' transactions in QBO. I'll gladly help. Take care, and I wish you continued success, @maloney611.

Need to get in touch?

Contact us