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drjelectrical1
Level 1

Can I correct payroll once it is run and I noticed some of the hours should have been overtime?

I pay every 2 weeks.  The time showed 80 hours with .5 of OT.  In fact, it should have been.  The first week should have been 36 hours and some change and the 2nd week should have been 40 hours of regular time and 4 hours of OT.  How do I correct this?  
3 Comments 3
Rea_M
Moderator

Can I correct payroll once it is run and I noticed some of the hours should have been overtime?

Hello there, @drjelectrical1. Let me help you determine if you can correct your payroll transactions after you've run them in QuickBooks Online (QBO).

 

You can correct your payroll transactions (paychecks) depending on how you process or created (manual or direct deposit) them in QBO. 

 

If you've manually created your paychecks, you can make changes by deleting/voiding them in your account. However, please note that this will be based on your processing time. You can delete your paychecks once they haven't been processed yet. 

 

To delete or void paychecks, here's how:

 

  1. Go to Payroll, then Employees.
  2. Click Paycheck list80.PNG
  3. Locate the paycheck(s) you'd like to delete or void, then click the drop-down arrow under the Action column and select Delete or Void.
  4. Select Delete or Void81.PNG

 

Once you're done, go ahead and recreate your paychecks with the correct regular and OT hours. You can refer to this article for the detailed steps: Create and run your payroll (QuickBooks Online Payroll section).

 

If you've processed your payroll transactions through direct deposit, you can delete/void and then recreate them up to 4:59 PM PST that same day they're created. After 5:00 PM PST, your payroll will be processed and cannot be stopped.

 

With that being said, I would encourage you to reach out to our Payroll Care team to correct your payroll. To do this here's how:

 

  1. Sign in to your QBO company.
  2. Go to the Help (?) menu.
  3. Select the Search tab.
  4. Click the Contact Us button.
  5. Enter a brief description of your concern in the What can we help you with? field.
  6. Select Continue.
  7. Choose a way to connect with us (Send a message or Get a callback).

 

Also, there are several payroll reports you can use to view information about your business' finances and employees. You may want to check out this article if you wish to know the complete list of payroll reports and how you can access and customize them in QBO: Run payroll reports in QuickBooks Online Payroll.

 

Let me know if you have other payroll concerns or questions about managing employees' transactions in QBO. I'll gladly help. Take care, and I wish you continued success, @drjelectrical1.

drjelectrical1
Level 1

Can I correct payroll once it is run and I noticed some of the hours should have been overtime?

Thanks for this information.  I did the payroll early Friday Morning 12:01 a.m.  I gave everyone their paychecks around 9:00 a.m. and caught the error around 6:00 p.m.  I do not use direct deposit, I hand write the checks.  The employee by this time has deposited the check so if I void the check will the numbers not match?  Is there a way to just wrote a check for the difference so everything stays straight.  

GlinetteC
Moderator

Can I correct payroll once it is run and I noticed some of the hours should have been overtime?

Welcome back to the Community, drjelectrical1.

 

Since your employee deposited the check, voiding it is not a good option. What you can do, is to make an internal agreement with the employee that you'll make an adjustment on the next paycheck. 

 

I'm also sharing this article to learn how to wrap up this year’s payroll and prepare for the next with QuickBooks Online Payroll: Year-end checklist for QuickBooks Online.

 

You can reach out again to the Community at any time whenever you need help with your account. Take care!

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