Hi there, @arvinsantconstru.
Let me help you run your QuickBooks Full Service Payroll again so you can get back to working order.
Just to clarify, did you encounter any error message or the page doesn't load when accessing payroll? If yes, you can perform some troubleshooting steps to get this fixed.
Let's try logging into your QuickBooks account using a different and a private browser. There are times that the browser is full of frequently-accessed page resources, thus causing websites, like QuickBooks Online (QBO), to act weirdly.
If this works, it means that you need to clear your browser's cache so the system can start fresh.
However, if you're trying to resubscribe your Full-Service Payroll, you can go to the Account and Settings. Here's how:
- Sign in to your QuickBooks Online account.
- Click the Gear icon, then select Account and Settings.
- Select Billing & Subscription from the left menu.
- In the Payroll section, click Resubscribed.
Here's an article you can read on for more details: Reactivate your Online Payroll Account.
Lastly, If you're trying to run a payroll, I recommend contacting our Payroll Support Team. This way, they can help you process your payroll and help you with your additional concerns.
To reach them, click Help (question mark icon) at the top right, then hit Contact us.
Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a good day!
