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gravitydancer
Level 2

Can I turn off emails to my accountant from payroll reports and notifications?

My accountant gets an email very time a payroll reminder or action takes place. That is a LOT of emails she does not need to be getting all year long. I cannot find any place to turn that off.
4 Comments 4
CharleneMaeF
QuickBooks Team

Can I turn off emails to my accountant from payroll reports and notifications?

Hi there, gravity. Let me help you navigate how to customize emails received.

 

 You can turn off an option by navigating to your QuickBooks Online account to stop receiving email notifications.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Select Payroll Settings.
  3. On the Email notification tab, click the Edit/pen icon to turn it on/off.
  4. Click Save and Done.

For future reference, if you want to know how to turn on work email notifications you can check this article.

 

Feel free to post a reply if you want to know more about navigating your QuickBooks Online Accountant. I'll be happy to assist you. Have a good one!

gravitydancer
Level 2

Can I turn off emails to my accountant from payroll reports and notifications?

I don’t want to turn them all off I just don’t want them all going to my accountant as well because she doesn’t want to get so many reminders that don’t apply to her. 

gravitydancer
Level 2

Can I turn off emails to my accountant from payroll reports and notifications?

I only want to turn them off for my accountant who does not need all the reminders. I don’t see an option for that. 

Rea_M
Moderator

Can I turn off emails to my accountant from payroll reports and notifications?

For the time being, it is a default to notify your accountant of any changes or significant activities that happen within your company, and turning it off only for them isn't an option in QuickBooks Online (QBO), @gravitydancer. I'll provide more details about this and encourage you to send feedback or product recommendations to help improve the features and your experience with the platform.

 

We understand the advantages of disabling tax notification only for your accountant, but this capability is currently unavailable, and we cannot specify when it will be implemented. Our product engineers continuously seek to fulfill our customer's needs, and your input is vital in deciding which features will be included in upcoming updates. To do this, here's how:

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Type in your recommendation in the Share your feedback field.
  4. Click Next.

 

You can also visit our QuickBooks Online Feature Requests page to track the status of your submitted feedback.

 

Furthermore, we encourage you to contact our Payroll Support team to check if they have a way to remove your accountant from receiving tax reminders.

 

Also, I'm including this article as your guide in setting up and scheduling your payroll to run automatically with QBO Payroll: Manage your Auto Payroll in QuickBooks Online Payroll.

 

We appreciate your patience while we work on this. Feel free to get back to this thread if you have other feature concerns or questions about tax notifications in QuickBooks. We'd be more than happy to help.

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