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Jasmin Fauth
Level 1

Can i void payroll for Direct deposit and write a check instead?

I ran payroll for 3 employees via DD and i recieved an email saying it is going to take 4 days to process. That is way to long and it was only supposed to take one buisness day. Can i void the Direct deposit that i already ran and print checks so that they can have their checks sooner?
1 Comment 1
AlcaeusF
Moderator

Can i void payroll for Direct deposit and write a check instead?

Hello there, @Jasmin Fauth.

 

Welcome aboard to the Community. I can provide some clarification about using the direct deposit feature in QuickBooks.

 

Yes, you can void direct deposit payments and write a check for your employees. However, please note that you can only do so if we haven't processed the paycheck yet.

 

We process paychecks the day before the payday at 5 PM PT. You have until 4:59 PM PT to cancel the payroll in the system.

 

For QuickBooks Online Payroll Enhanced, please follow these steps:

 

  1. Select Payroll, then select Employees.
  2. Under Run Payroll, select Paycheck list
  3. Select the check(s) you'd like to delete.
  4. Delete or void the paycheck:
    1. Delete: This option appears if the direct deposit has not been processed yet or the paycheck is not a direct deposit.
    2. Void: This option appears if you indicate that the check has been cashed.
  5. Select the I understand that this action cannot be undone checkbox.
  6. Select Delete Paycheck or Void Paycheck to confirm action.

If you're using QuickBooks Online Payroll, here's how:

 

  1. Select Payroll, then select Employees.
  2. Under Run Payroll, select Paycheck list.
  3. Select the paycheck(s) you'd like to delete, then select Delete.
  4. Select Yes.

In case the option is unavailable, please proceed with contacting our Payroll Support Team. This way, they can securely check your account and get this taken care of as quickly as possible.

 

Here's how: 

 

  1. Go to the Help menu at the upper right. 
  2. Choose Contact Us
  3. Enter your specific concern in the What can we help you with? box. 
  4. Click Let's talk
  5. Select Get a callback or Start a chat
  6. Enter your contact information. 
  7. Choose Confirm my call or Send message.

To run a payroll using a paper check, I suggest you turn off the direct deposit feature. Here's how:

 

  1. Go to Payroll from the left menu.
  2. Select the Employees tab.
  3. Choose Run payroll.
  4. Select the direct deposit icon at the right of the employee's name.
  5. Select a Paper check.
  6. Preview and submit the rest of your payroll as you normally would.
  7. Finish the payroll and don't forget to print or write the paper check and give it to the employee.

For additional reference, you can use the following articles to learn more about the deadlines for canceling direct deposit, as well as how to change an employee paycheck in QuickBooks:

 

Please know that I'm just a post away if you have any other questions. Take care.

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