Cannot file payroll tax since Friday- it states: Oops! We’re facing some issues on our end. Please try again later or contact us for more help.

I want to ensure you're able to file payroll tax, @handsonpt.

Let's perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or a private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once you have successfully filed the payroll tax, go back to your regular browser and clear its cache. This is done to speed up the process next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

For more resources about filing and paying taxes in QuickBooks Online, I recommend checking out these articles:

• Pay and file payroll taxes and forms
• Setup E-File & Pay

Feel free to leave a comment below if you have any other questions about adding filing taxes. I'm always here to help. Wishing you and your business continued success.

Hi, @handsonpt.

Hope you’re doing great. I wanted to see how everything is going about filing the payroll tax concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!