Hello there, @MzTmk51.
Thanks for reaching out and providing detailed information about your concern.
Since you're unable to change the settings for the Colorado FAMLI policy, I suggest contacting our QuickBooks Payroll Support Team. They're able to pull up your account in a secure environment, conduct screen-sharing sessions to see what you're seeing, and help you correct it.
To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.
For more details about tracking paid family and medical leave in Colorado, I suggest visiting this article: Set up Colorado Family and Medical Leave Insurance Program (FAMLI).
For future reference, you may want to run and customize payroll reports in QuickBooks Online. It will help you manage payroll taxes and keep track of employee expenses.
If you have any other QuickBooks concerns, please don't hesitate to post again here. I'd be happy to lend a hand. Have a good day ahead.