Hi there.

I truly appreciate the detailed information you've shared about the Submit Employer employment and wage detail adjustments and the Submit Employer employment and wage details process. This process involves submitting accurate payroll information to government agencies, ensuring compliance with payroll tax regulations, and avoiding potential penalties and interest charges.  

By utilizing this process, employers can save significant time and effort associated with manual reporting and reduce the likelihood of errors in their payroll records. Additionally, submitting precise employment and wage details can help employers maintain proper records and provide a clear overview of their employee's compensation and benefits. 
 

Based on your statement, you have already taken action to add a role to the TPA relationship, but the issues are still unresolved. Given the situation's complexity, I suggest you contact our Payroll support team as soon as possible for a more comprehensive and detailed solution. They have the necessary expertise and tools to help you assess the situation, identify the root cause of the problem, and provide you with the most appropriate and tailored solution to resolve the issue permanently.

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

To ensure you can reach our support team on time, we are available Monday through Friday from 6:00 AM to 6:00 PM Pacific time. On Saturdays, support is available from 6:00 AM to 3:00 PM Pacific time. The support team is closed on Sundays and major holidays. Please feel free to contact us during these hours for any payroll-related queries or issues: QuickBooks Online Payroll Support. 

If you want to ensure that your company complies with payroll rules and maintains compliance, here are a few articles you can read:
 

• Payroll compliance
• Payroll laws and regulations
   

Additionally, you may find it helpful to manage your taxes in QuickBooks. To learn more about this topic, you can refer to the article: Taxes.

Keep me posted on how the call goes or if you have additional questions about Colorado unemployment by replying below. We'll be here to answer them. Take care and have a good one!

The problem is the backend code. Predictably, calling did not resolve the issue. It's nothing a support again can correct. I understand that's the only help you can provide, but you should try calling support as a customer sometime. It is beyond frustrating and useless.

100%. This is a Intuit Quickbooks issue and they keep telling us we need to do this and that. I have been trying to get them to resolve this for 6 months now. Intuit should be embarassed. Clearly this is an issue that multiple people are having issue with. They need to contact CDLE and figure out the problem instead of coming up with a bunch of nonsense that us users need to do.

INTUIT, IT HAS NOTHING TO DO WITH THE USERS, IT IS 100% AN ISSUE WITH YOUR SOFTWARE AND CODING THERE OF. CONTACT THE CDLE AND FIGURE OUT WHY IT IS NOT WORKING. SOMEONE OR MULTIPLE FOLKS NEED TO BE FIRED FROM YOUR COMPANY. 6 MONTHS WITHOUT RESOLUTION? WHAT ARE YOU ALL EVEN DOING OVER THERE? QB AGENTS, PLEASE DO NOT  RESPOND TO THIS WITH PARAGRAPHS OF B.S. FIX IT!!!!!!!!!!!!!!!!!!! FIX IT!!!!!!!!!!!

Another month gone by and Intuit hasn’t fixed a thing. Everyone who reads this, I recommend you stop using Intuit products. It is garbage, their service is garbage and they don’t care to fix problems as you can see. Switch to NetSuite if you want sanity. By by Intuit. You suck! I’m tired of talking to a bunch of bs customer service agents in India. You’re company is garbage.

Intuit and QuickBooks absolutely suck!!!!!! Fix the problem!!!!!! 

Yes!!! I agree 200%!!! Customer service is HORRIBLE, and the whole problem with Colorado unemployment still has not been resolved!

This is not the experience I wanted you to feel and I recognize how important this matter is, ejr9805.

At the moment, we haven't received any reports related to taxes. You may consider contacting our support team to isolate the issue. You can refer to the steps on how you can contact them shared by my colleague AileneA.

Additionally, you can check these articles for future reference: Run payroll reports.

If you have more concerns, don't hesitate to come back to the Community. Have a great day!

Experiencing this problem as we speak. Will have to manually file. Don't even know how and it's overdue. Have spent hours on the phone about this exact issue with Colorado UI. There is no 'Edit Employment and Wage Detail'. I chose closest option 'Submit Employment and Wage Detail' and it doesn't work. 

The time and effort you spent in contacting our live support is valued, trinity.

Your commitment to this process is appreciated. Let me guide you to the appropriate support channel to help you set up roles for Intuit as your Colorado unemployment Third Party Agent (TPA). 

In our Community Forum, we prioritize addressing our customers' concerns with the highest level of care and attention. However, due to the public nature of this space, we're unable to review your CDLE account for security reasons.

In this case, I recommend contacting our live payroll representative for further assistance. They have the resources and expertise to handle your inquiries in a secure environment.

Here's how: 

1. Go to the Help (?) icon located on the upper right corner of your account.
2. Select the Search tab and hit the Contact Us button.
3. Click a specific tile.
4. Enter a brief description of your concern then, Continue.
5. Choose a way to connect either Start a chat or Get a callback.

You can also check out their support hours to determine availability.

 
Regarding your concern about manually filing your Colorado UI, refer to the Pay and file your taxes and filings yourself section in this article for the step-by-step process of manual filings: Set up QuickBooks Online Payroll to pay and file your payroll taxes and forms.

Lastly, I'll share these informative articles that delve deeper into payroll compliance and standards. These resources will offer valuable insights and guidance to help ensure your payroll practices meet all necessary regulations and requirements:

• Payroll compliance
• Payroll laws and regulations

Our customer service team is here to assist you at every step. If you have any questions about setting up Intuit as your TPA, please share them in the comments below.