cancel
Showing results for 
Search instead for 
Did you mean: 
BRR20
Level 1

Connecticut paid leave

Two questions:

 

I downloaded the new version of QB Desktop April 1st.  QB is no longer removing the 0.5% from my employees payroll.  I checked the CT Paid Leave account setup that worked successfully from January - March and it remains the same.  For 1st April payroll, no money was withheld from employee accounts.  For 2nd April payroll, so odd amounts (very small) were withheld from some employees.  Any idea what is happening?

 

2nd question:  Employers were allowed to have a different plan (approved by State/it's through an Insurance compa

3 Comments 3
MarsStephanieL
QuickBooks Team

Connecticut paid leave

Hi @BRR20. I can share some variables that affect the paid leave payroll item for having issues in QuickBooks Desktop (QBDT).

 

System updates or data issues can be the cause of not withholding the correct amount on your employee's paycheck, considering that the Connecticut paid leave item was set up correctly.

 

That said, we will do some troubleshooting steps to fix it. I recommend updating the latest tax table released last April 7, 2022. The employee will have any catch-up amounts deducted from their next paycheck.

 

Here's how:

 

  1. Go to Employees, then select Get Payroll Updates.
  2. Select the Download Entire Update checkbox.
  3. Click Download Latest Update. You'll get a notification on your screen when it's done.

 

If it still doesn't work the same I suggest contacting our Customer Care Team. They have the tools to verify your account and the payroll item set up to dig deeper into it.

 

I've added an article to learn more about the eligible employees for paid leave from Connecticut Paid Leave Authority: Set up Connecticut Paid Family Leave.

 

Moreover, to learn more about the CT Paid Family Leave policies, you can visit their website ctpaidleave.org. It provides the most current updates, news, and events.


I'm just a reply away if you have any questions with QuickBooks. Just add the details of your concerns in this thread and I'll help you out. Take care.

TV Bent
Level 3

Connecticut paid leave

Quickbooks used to withhold the CT paid Leave as a E-pay in the payroll center but now it has switched to paying the liability by check. What happened here?

All other payroll liabilities are e-pay??

ChristineJoieR
QuickBooks Team

Connecticut paid leave

I'm here to work towards workarounds and why QuickBooks transitioned from E-pay to check for CT Paid Leave and ensure your payroll liabilities are being handled efficiently, Bent.

 

Please note that QuickBooks Desktop has specific limitations for processing E-payments. Currently, the system supports E-pay solely for unemployment and withholding taxes. Understanding this setup is essential for managing your payroll duties effectively in QuickBooks Desktop.

 

Moreover, QuickBooks Desktop (QBDT) requires Connecticut Paid Leave payments to be processed via check. After processing, you need to submit the payment to the agency. This procedure will help you manage and comply with Connecticut paid leave regulations in QuickBooks Desktop.

 

Furthermore, I've included this resource to help you set up your pay benefits and other deductions in QuickBooks Desktop: Pay your non-tax liabilities in QuickBooks.

 

Additionally, here’s a guide to walk you through the steps to record your payment in QuickBooks, ensuring your tax payable records are current. Enter historical tax payments in the Desktop payroll.

 

Drop a comment below for assistance and concerns regarding your CT-paid leave in QBDT Payroll. We're here for you.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us