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Atas2020
Level 2

Delete employee

I have entered an employee, but this person has never been paid or had any activity.  Can I just delete them?

7 Comments 7
Nick_M
QuickBooks Team

Delete employee

Hi Atas2020.

 

Thanks for dropping by the QuickBooks Community this afternoon, I'm happy to help, you definitely can delete the employee, follow along below to do so:

 

  1. Go to Workers on the left pane and then select Employees.
    P1.PNG
     
  2. Select the employee's name on the Employees list.
  3. Click Edit Employee.
    P2.PNG

  4. Hit Delete employee.
    P3.PNG
     
  5. Confirm by clicking Yes.
    P4.PNG

 

If you have any other questions, please post them here. Thank you for your time and have a lovely Thursday evening. 
 

 

 

sl53
Level 1

Delete employee

After I have went through those steps then I receive that message.  I was able to delete other employees, but some I am receiving that message

ChristieAnn
QuickBooks Team

Delete employee

It's nice to see you posting your concern here in QuickBooks Community, sl53. 

 

I just wanted to let you know that my colleague responded to your other post. In order to keep the conversation streamlined and provide you with the best resolution, I'll ask that you post any follow-ups there.

 

Just in case you haven't been notified of the new response, here's the link: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/deleting-employees/01/830066...

 

 

Please refer to this article to see different information on how you can make any changes to your employee's details, like a bank account, W-4 filing info, or their address: Edit or change employee info in payroll.

 

Please let me know if you have further questions or concerns. I'll be here every step of the way. As always, you can reach out to the QuickBooks Community anytime you need a helping hand. Take care!

GT60
Level 1

Delete employee

I have just converted to quick books online and setting up our account. We are seasonal and the employees we had last year some are not returning.. I am trying to delete them as per the of the instructions and it it tells me that "object not found: something you're trying to use has been made inactive peaid inactive. Check the fields with accounts. Customers, items, vendors or employees. Is also spent some considerable time last week with online support and they couldn't figure it out either and we're supposed to get back to us with a solution. We are trying to run our payroll but we have not been able to delete these employees

 

Rasa-LilaM
QuickBooks Team

Delete employee

Thanks for joining this thread, GT60.


I appreciate for letting us know the steps you’ve performed to delete your employees. I’m here to help make sure you can run payroll in no time.


The error message you encounter indicates that an account, customer, item, vendor, or employee that you're trying to use has been made inactive. Let’s filter your lists to see any lists that were deleted.


Here’s how:

 

  1. Go to Accounting and choose Chart of Accounts.
  2. Click the small gear icon on the right-hand side of the chart.
  3. Check the Include Inactive box.

 

For Customers:

 

  1. Tap the Sales menu on the left panel and choose Customers.
  2. Press the small Gear icon above the list of customers.
  3. Tick the box for Include inactive.

 

For Items:

 

  1. Choose the Sales menu and tap the Products and Services option.
  2. This will open the All Lists page.
  3. Click the Funnel icon to view more details.
  4. In the Status section, select Inactive and press Apply.

 

For Vendors:

 

  1. Go to the Expenses tab and select Vendors.
  2. Navigate to the small Gear icon and mark the box for Include Inactive.

 

For Employees:

 

  1. Press the Payroll menu on the left panel and select Employees.
  2. At the top of the Employee List, click the drop-down and pick Inactive Employees.

 

Once you’ve identified which of the item is inactive, change the status to Active. This way, you can run payroll.

 

If you continue to get the same result, I recommend you get in touch with our Payroll Support Team. One of our specialists will collect personal data to add your company to the list of affected users. 

 

You'll receive an email once there's progress about the investigation. Also, provide this number to expedite the process: INV-60067.


Let me share the following articles to learn more about managing your workers' information and lists in QuickBooks Online. These resources include instructions on how to restore a deleted element.

 

 

Additionally, this guide contains topics about the tasks you can do using the payroll service: Resource hub. Click on the link to show the content.


Don’t hesitate to leave a comment below if you still have payroll concerns. I’m always ready to help and make sure you’re taken care of. Have a good one.

BellIsle
Level 1

Delete employee

trying to delete  it says cannot delete employee with active paychecks   there are no active paychecks  now what 

RoseJillB
QuickBooks Team

Delete employee

Hi there, BellIsle.

 

I’ve noticed that you posted a similar concern to this forum concerning employee setup in QuickBooks Online.

 

In that manner, my colleague has already responded to your other post to address this matter. If you have not yet been notified of my response, you can go to this link to be routed accordingly: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-unable-to-enter-employee....

 

You’re always welcome to the Community whenever you have payroll queries. I’m always here to help.

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