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I have entered an employee, but this person has never been paid or had any activity. Can I just delete them?
Hi Atas2020.
Thanks for dropping by the QuickBooks Community this afternoon, I'm happy to help, you definitely can delete the employee, follow along below to do so:
If you have any other questions, please post them here. Thank you for your time and have a lovely Thursday evening.
After I have went through those steps then I receive that message. I was able to delete other employees, but some I am receiving that message
It's nice to see you posting your concern here in QuickBooks Community, sl53.
I just wanted to let you know that my colleague responded to your other post. In order to keep the conversation streamlined and provide you with the best resolution, I'll ask that you post any follow-ups there.
Just in case you haven't been notified of the new response, here's the link: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/deleting-employees/01/830066...
Please refer to this article to see different information on how you can make any changes to your employee's details, like a bank account, W-4 filing info, or their address: Edit or change employee info in payroll.
Please let me know if you have further questions or concerns. I'll be here every step of the way. As always, you can reach out to the QuickBooks Community anytime you need a helping hand. Take care!
I have just converted to quick books online and setting up our account. We are seasonal and the employees we had last year some are not returning.. I am trying to delete them as per the of the instructions and it it tells me that "object not found: something you're trying to use has been made inactive peaid inactive. Check the fields with accounts. Customers, items, vendors or employees. Is also spent some considerable time last week with online support and they couldn't figure it out either and we're supposed to get back to us with a solution. We are trying to run our payroll but we have not been able to delete these employees
Thanks for joining this thread, GT60.
I appreciate for letting us know the steps you’ve performed to delete your employees. I’m here to help make sure you can run payroll in no time.
The error message you encounter indicates that an account, customer, item, vendor, or employee that you're trying to use has been made inactive. Let’s filter your lists to see any lists that were deleted.
Here’s how:
For Customers:
For Items:
For Vendors:
For Employees:
Once you’ve identified which of the item is inactive, change the status to Active. This way, you can run payroll.
If you continue to get the same result, I recommend you get in touch with our Payroll Support Team. One of our specialists will collect personal data to add your company to the list of affected users.
You'll receive an email once there's progress about the investigation. Also, provide this number to expedite the process: INV-60067.
Let me share the following articles to learn more about managing your workers' information and lists in QuickBooks Online. These resources include instructions on how to restore a deleted element.
Additionally, this guide contains topics about the tasks you can do using the payroll service: Resource hub. Click on the link to show the content.
Don’t hesitate to leave a comment below if you still have payroll concerns. I’m always ready to help and make sure you’re taken care of. Have a good one.
trying to delete it says cannot delete employee with active paychecks there are no active paychecks now what
Hi there, BellIsle.
I’ve noticed that you posted a similar concern to this forum concerning employee setup in QuickBooks Online.
In that manner, my colleague has already responded to your other post to address this matter. If you have not yet been notified of my response, you can go to this link to be routed accordingly: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-unable-to-enter-employee....
You’re always welcome to the Community whenever you have payroll queries. I’m always here to help.
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