Direct Deposit Activation

RoseJillB · ‎March 14, 2023

Hi there, HHoltcpa.

I appreciate you for posting here concerning setting up a direct deposit in QuickBooks Desktop (QBDT).

I understand how beneficial for your business to set them up seamlessly and error-free. Thus, I’d recommend you contact our Technical Support Team. This way, they can double-check your account and provide fixes in no time.

You can follow the steps below on how to reach them:

From your QuickBooks Desktop account, click the Help menu at the top.
Click the QuickBooks Desktop Help menu and select Contact Us.
Provide some information about this concern in the search box, then select Continue.
Sign in to your Intuit account and tap Continue. Afterward, select Continue with my account.
Please enter the code that will be sent to your via email and select Continue.
From there, select how you want to connect with us. It’s either to chat with us or Have us call you.

On the other hand, you can refer to this link and click the Contact Us button. This will route you to fill out some information about the product you are using and enter a brief description of your concern. Then, please choose a way to connect with us: Contact Payroll Support.

Let me know if you have acquired further help with setting up direct deposit. The Community always has your back. Have a good one!

Bcm12 · ‎June 27, 2023

We have a client whose payroll was hacked. The payroll went out on Tuesday and the hack was discovered right away. They closed the bank account and opened a new one that same day. The direct deposits were voided and never cleared the bank. However, Intuit is saying that the company owes Intuit for the 2 direct deposit payroll checks that were voided and never cleared. How can we clear this up? and get the company back into good standing?

ChristineJoieR · ‎June 27, 2023

I can see the benefit of having this resolved right away, @Bcm12. To get immediate assistance and verify if your payroll account is being hacked, we urge you to call our support team in Quickbooks Online Payroll.

Our support team has the right tools to view your account in a private place and be able to trace the act of fraudulence.

Follow the steps below:

Log in to your account.
Click the? Help button at the top right corner.
Go to the Search tab, then select Contact Us.
Enter a brief discussion with your concern, then click Continue.
Choose to Get a callback to connect to us.

Let me know how it goes after reaching out phone representative. Notify us below.

Still River Editions · ‎February 22, 2024

This looks like this is a multi-year long thread. I too have been waiting for days to get the direct deposit activation to work. Have uploaded all the "stuff" Intuit wants to OK it. Ridiculous it takes this long. I am asking myself why I have been using Quickbooks for so many years after many years of terrible support. Does anybody remember when phone support cost by the minute? I think I helped the CEO to add a wing to his house.

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