It's alarming to hear about your situation after being unable to receive your direct deposit in QuickBooks Desktop (QBDT), need.
When the employee didn't receive its direct deposit from their employer, there could be discrepancies in entering the routing number, or the amount has been deposited for another employee. We can recover the funds depending on the scenario that can apply to you. Before that, you can make an internal verification with your employer and let them proceed with the steps below:
If the account or routing number is incorrect, you or your employer can contact the receiving bank to check whether the transaction went through or not. If it has been deposited into an existing account, we can request a direct deposit reversal five business days from the pay date.
Please know that it isn't guaranteed that the funds will be recovered; however, your employer can pay you with a regular check while they're waiting for the reversal process to be completed. Once the result is out, they can update your recorded bank account to prevent this from happening again.
On the other hand, if the account doesn't exist or is closed, the amount will be credited back to your company's payroll account. Once verified that the deposit was rejected, your employer can do the following:
However, if the funds were deposited in another employee's bank account, they can internally agree with your employer to return the funds by cash, check, etc. Or, proceed with requesting a direct deposit reversal, which I already mentioned above.
Additionally, remember the payroll lead time that will be processed only during banking days, and know when the funds will be credited to the employees.
For further queries about direct deposits and other payroll-related topics, we can provide an extra hand for assistance; just don't hesitate to post them here. Take care!
