Question about timing of Direct Deposit deposit timing.

Make sure payroll deposit dates are accurate before hitting send.  This most likely is not the case in your situation, however, I've had the date advance to sometime in the future randomly this past year.  I had one payroll that advanced to a date several days after the payroll was supposed to run.  Luckily, one of the employees actually read the notification email right away and alerted me to the date change.  I was able to contact Intuit payroll and have the deposits cancelled and resent for the correct date. 

The same thing has started to happen with vendor payments.  I ran a batch of payments to vendors that went 2 weeks after they were to receive their payments.  This time the date error wasn't caught until an irate vendor contacted my client (to complain of course).  I've used QB desktop payroll since 2000 and can't ever remember this happening until now.  I've trained myself to double check the date in the send screen to make sure it's accurate.  Not sure what's changed??

I have a client who never received their direct deposit yet it's showing as deducted from the business account. I called the PA hotline and have been on the phone for over an 1 1/2 hour trying to explain the situation.  

This rep. does not speak good English and there is so much background noise neither of us can understand each other very well.  I've been a Proadvisor since 1999 and have never experienced since poor customer service.

This client is new and had 1 payroll in December that went through without issue. This is the 2nd payroll. I am very frustrated with this situation as is the client.

Did Intuit change the way we access proadvisor support?  Why do I keep getting non-english speaking customer support? I used to go directly to the PA dedicated support team!

The information you provided sends me to the general infor. support not PA support.

Thanks for getting back to us, dso0216.

Here's the other option on how to contact our ProAdvisor support: 

1. Go to: https://community.intuit.com/quickbooks-accountant-us-en.
2. On the Additional resources option, select Contact us. 
3. Select an issue type from the menu below, you need only to select two options for the contact information to appear. 
4. Click Get Phone Number at the bottom.

This will get you on the right track. You're always welcome to post if you have any other questions. Wishing you and your business continued success. 

It varies from bank to bank, but usually if you bank with a credit union, the effective date which the funds should be transferred may be available earlier than Friday. My company submits payroll on Wednesday, and all my colleagues who bank of credit unions see their funds hit their accounts on Thursday.  I reached out to a credit union and it was validated. 

I bank of several of the big banks and Chase will make your funds available Thursday around 11PM PST. Bank of America will have funds available on Friday at 12:30AM PST, and Wells Fargo will show Friday 9AM PST. 

My situation is this. This week I tried using online banking with chime which turned out to be a mistake. So today after realizing that was a mistake my employee is rerouted my paycheck back to my regular bank account. How long will it take to get to my bank and be posted 

Hello there, LCourville64.

Let me chime in and share some insights on how to manage rejected direct deposits.

If your employee doesn't receive their direct deposit on time, there are different steps on how the funds will be returned to your bank account. Most of the time, the direct deposit rejects and the money will be refunded to the business bank account within 2-3 banking days after the pay date. You can pay your worker with a paper check in the meantime. 

However, if you're referring to the paycheck being posted in your bank feeds, we still depend on the bank when they'll clear them and be made available. Once they're cleared, you can categorize them. 

I've also added this resource to guide you in creating direct deposit paychecks in QuickBooks:

• Fix direct deposit issues
• When do I need to submit payroll to pay employees on time?

Please let me know if you have a follow-up question. I'll make sure to get back to you right away. Have a great day.

It sounds like your employees are morons. 

Are your employees idiots or something? 

Can you please tell me what is the cutoff for direct deposit if my check date is Friday?

Also, do you know when Intuit takes the money from my bank?

And do they pay the payroll taxes or can I continue to do online?

Thank you so much.

Joan [Removed]

Hello there, @Joan.

I'll gladly share some insights about when to send direct deposit paychecks so you can process payroll on time in QuickBooks Desktop (QBDT) Payroll.

You need to send your payroll depending on your direct deposit lead time. If you're using Assisted payroll, you have a 1-day lead time. So when your paycheck date is Friday, you need to submit payroll by Thursday before 5 PM PT. If you have the Enhanced payroll service, your direct deposit processing time takes 2 business days. So you'll have to process payroll by Wednesday before 5 PM PT.

To learn more about when to send your payroll to pay employees on time, please see this article: Submit payroll to pay your employees on time.

Then, once your payroll is electronically sent to Intuit's Automatic Clearing House for processing, your bank account will be debited one banking day before the paycheck date.

Moreover, paying your federal and state taxes would depend on your payroll service. If you wish to know more about this, you can refer to this article: E-file and e-pay federal forms and taxes in QuickBooks Desktop Payroll.

Also, you can run a variety of payroll reports to view useful information about your business and employees. You may want to check out this article to see the complete list of available ones and how you can customize them in QBDT Payroll: Run payroll reports.

Keep me posted in the comments if you have other payroll concerns or questions about managing employee transactions in QBDT Payroll. I'll gladly help. Take care, and I wish you continued success, @Joan.

Said the first employee ever! Why would someone not want their money. Not just one employee but all of them don't want it early. Makes zero sense. Sounds more like the employer doesn't want them to have it early.