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jkothari
Level 2

DIRECT DEPOSIT SET UP

For two of our clients, they received only one Debit transaction in to their Business account instead of Two.

But QB needs two amounts to activate direct deposit. Please advise.

2 Comments 2
MaryLurleenM
Moderator

DIRECT DEPOSIT SET UP

Hello there, jkothari,

 

Your clients can check the second debit amount with their respective banks. Ideally, there should be two test debits. To resolve this, I suggest to have them contact their banks.

 

Once they have the test debit amounts, you can follow these steps:

  1. Select Employees, then select My Payroll Service then Activate Direct Deposit.
  2. Select Enter Test Debits.

Check this article on how to run payroll in QuickBooks: How do I create a paycheck for an employee?

 

I'll be here if you need anything else.

jkothari
Level 2

DIRECT DEPOSIT SET UP

Thanks @MaryLurleenM but i already know the steps of how to activate the Direct Deposit.

I found my answer that now a days QB debits bank amount with only one amount instead of two because with only one amount I was able to activate the Direct Deposit.

Thanks again

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