direct deposit

I CANNOT ACTIVATE DIRECT DEPOSIT FOR EMPLOYEES IN A COMPANY

Hi there, @perezcarlo.

We want to help you with your concern about activating a direct deposit. However, we need more information about it to provide the right resolution and to get this sorted out promptly.

Did you get any error code or message when activating the feature? Any details you can add will help us resolve the issue.

You can also check the articles for more details about direct deposit, like entering test debits or fixing issues during the activation: 

• Verify your bank account for payroll
• Handle a direct deposit paycheck that was not received by an employee

Feel free to hit that Reply button if you have additional questions. Have a great day ahead.

I have been using direct deposit for all employees for a few years now.  I use Quickbooks Desktop payroll.  The last few weekly payrolls I have done are still sitting in print queue to be printed even though the money was deducted from my bank account and all of my employees' checks have been deposited.  I ran the print tool you suggested but nothing has worked. 

Hello, KrisKay.

I appreciate taking the initiative to do the suggestions outlined above. I have the solution you need to help you remove the checks from the print queue. 

You can manually remove those paychecks from the print queue by going to the Recent payrolls section. Here's how to do it: 

1. Go to Employees, then select Payroll Center.
2. On the Payroll tab, go to the Recent Payrolls section.
3. Find the payroll with the To Print status. 
4. Right-click on it and click Remove from Print Queue.
5. On the confirmation pop-up window, click Yes.

Also, there are other ways to do this. Check this article for more details: Remove paychecks from the print queue.

As what my colleague GarlynGay pointed out, you'll want to ensure the Assign DD numbers option is checked on the Enter Payroll Information screen. It should be located under CHECK OPTIONS. 

This prevents the paychecks from being assigned to the print queue. 

Need to run reports for your employee's year-to-date data? You can check a variety of them by going to the Reports menu, then hovering on Employees & Payroll. 

If you need help customizing your report, you can check this article: Customize reports in QuickBooks Desktop.

I'm happy to give out some pointers and solutions if you run into any obstacles in QuickBooks Desktop (or your payroll service). Just reply here or create a new thread. My team and I will be there to help. 

I have been using intuit payroll for our company's direct deposit payroll for years and have updated this year to QB desktop Pro Plus 2021.  Today when entering payroll just before sending to Intuit, I received a message saying that there were duplicate DDnumbers.  I went back to my QB and saw half of my employees were not showing up but were on the viewing of assigned direct deposit prior to transmitting to Intuit.  I didn't know what to do but to tell it to keep assigned number and now of course I show duplication of DD#'s on about 5 Direct Deposit Payrolls.  My concerns are whether this is going to cause me problems somehow and also whether this is something that I need to fix so this doesn't happen again.  I successfully transmitted payroll to intuit but I'm freaking out that some of my employees payroll is messed up.  Help please!

Thanks in advance.

JS

Thanks for joining us, @TP4093.

I have some information about assigning a check number for Direct Deposit paychecks. As mentioned by my peer @jamespaul, you'll want to make sure the Assign DD numbers option is checked on the Enter Payroll Information screen. It's located under CHECK OPTIONS. With this, there'll be no duplicate check numbers in your register.

Meanwhile, just check if there's no duplicate payroll or paychecks for your employee. Only duplicate payroll or paychecks will affect your records.

Learn more about Direct Deposits in these guides:

• Send payroll and direct deposit paychecks in QuickBooks Desktop Payroll.

• How do federal holidays affect my direct deposit?

I'm also adding this link here to help you in reconciling payroll transactions: How to reconcile payroll: A step-by-step process.

Keep me posted if you still have questions or concerns with payroll. I'll be around to help. Have a good one.