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December 27, 2018
Question

direct deposit

  • December 27, 2018
  • 2 replies
  • 14 views

I ran the direct deposit paystubs and they have check number listed (with no check number) rather than the usual DD (with number followed).  After printing, they also show up to print forms as a check, and in the check register it shows as to be printed for the check number.  Payroll was transmitted as direct deposit.  How do I correct this in my check register, and be sure it is correct going forward?

2 replies

December 27, 2018

Hi Grndhog,

 

It's an unusual behavior of QuickBooks to be like that. Let's try to make sure that your QB Print component is updated. Please follow the steps found in this article how to get this fixed: Using the Print & PDF Repair tool.

 

Moving forward, let's also make sure to select Assign DD numbers when entering paycheck. This will prevent direct deposits from being placed in the check-printing queue. Here's a reference: Create Paychecks in QuickBooks Desktop Payroll.

 
Don't hesitate to post any questions. We're here to help. 
April 9, 2021

I have been using direct deposit for all employees for a few years now.  I use Quickbooks Desktop payroll.  The last few weekly payrolls I have done are still sitting in print queue to be printed even though the money was deducted from my bank account and all of my employees' checks have been deposited.  I ran the print tool you suggested but nothing has worked. 

 

Level 8
April 9, 2021

Hello, KrisKay.

 

I appreciate taking the initiative to do the suggestions outlined above. I have the solution you need to help you remove the checks from the print queue. 

 

You can manually remove those paychecks from the print queue by going to the Recent payrolls section. Here's how to do it: 

 

  1. Go to Employees, then select Payroll Center.
  2. On the Payroll tab, go to the Recent Payrolls section.
  3. Find the payroll with the To Print status. 
  4. Right-click on it and click Remove from Print Queue.
  5. On the confirmation pop-up window, click Yes.

 

 

Also, there are other ways to do this. Check this article for more details: Remove paychecks from the print queue.

 

As what my colleague GarlynGay pointed out, you'll want to ensure the Assign DD numbers option is checked on the Enter Payroll Information screen. It should be located under CHECK OPTIONS

 

This prevents the paychecks from being assigned to the print queue. 

 

Need to run reports for your employee's year-to-date data? You can check a variety of them by going to the Reports menu, then hovering on Employees & Payroll

 

If you need help customizing your report, you can check this article: Customize reports in QuickBooks Desktop.

 

I'm happy to give out some pointers and solutions if you run into any obstacles in QuickBooks Desktop (or your payroll service). Just reply here or create a new thread. My team and I will be there to help. 

October 6, 2020

I CANNOT ACTIVATE DIRECT DEPOSIT FOR EMPLOYEES IN A COMPANY

AlcaeusF
Level 14
October 6, 2020

Hi there, @cperez1941.

 

We want to help you with your concern about activating a direct deposit. However, we need more information about it to provide the right resolution and to get this sorted out promptly.

 

Did you get any error code or message when activating the feature? Any details you can add will help us resolve the issue.

 

You can also check the articles for more details about direct deposit, like entering test debits or fixing issues during the activation: 

 

 

Feel free to hit that Reply button if you have additional questions. Have a great day ahead.