cancel
Showing results for 
Search instead for 
Did you mean: 
184994
Level 2

Direct deposit

Hello! 

One of my employees provided us with an incorrect account number for their direct deposit. They didn’t notice until after their payroll was processed. Is there a way I can fix this? 

1 Comment 1
ArielI
QuickBooks Team

Direct deposit

As you've mentioned that payroll was already processed, you can request a direct deposit reversal. I'm here to help you update your employee's information, @184994.

 

Moreover, please take note that you can make the request 5 business days from the pay date, the paycheck date counts as the first day. However, this doesn’t guarantee that the funds will be recovered.

 

Furthermore, while waiting until the reversal is completed you can pay your employee with a regular check. Once you already have the result, you can manually update your employee's bank account. Here's how:

 

  1. Go to Employees and select Employee Center to open your employee list.
  2. Choose the employee's name.
  3. Select the Payroll Info tab.
  4. Click the Direct Deposit button.
  5. In the Direct Deposit window, select Use Direct Deposit for [employee's name].
  6. Select to deposit the paycheck into one or two accounts.
  7. Enter the employee's financial institution information (Bank NameRouting No.Account No., and Account Type).
  8. Click OK to save the information.
  9. Enter your direct deposit PIN when prompted.

 

For future help, you can check this article in case you need help with running, printing, and customizing payroll reports in QBDT Payroll: Run payroll reports

 

If you have further questions about your direct deposit, you can comment below, and we'll respond to you as soon as possible.

Need to get in touch?

Contact us