Reverse a direct deposit in QuickBooks Payroll
by Intuit•89• Updated about 8 hours ago
Learn when and how you can request a direct deposit reversal.
If you accidentally paid your employee or contractor twice, or you paid the wrong employee or contractor, you may be able to request a direct deposit to get the money back.
You can request a direct deposit reversal 5 business days from the pay date (US). But this doesn’t guarantee that the funds will be recovered.
Important: A reversal request doesn’t guarantee you’ll get the money back. QuickBooks Desktop Payroll and QuickBooks Contractor Payments: There’s a $75 charge even if the reversal is unsuccessful. QuickBooks Online Payroll: There may be a $75 charge even if the reversal is unsuccessful. |
Step 1: Determine when to request a reversal
You can request a reversal if:
- The reason is in compliance with ACH or EFT laws. For example, duplicate payments or unintended payments.
- The direct deposit paycheck wasn’t rejected.
- It’s within 5 banking days (US) of the paycheck date, before 12:00 PM PT. Note that the posting date is the day 1.
- The bank account you want to reverse funds from must still be in the employee's profile.
- QuickBooks Desktop Payroll and QuickBooks Contractor Payments: The total amount is greater than $50 (due to the $75 direct deposit reversal fee).
- QuickBooks Online Payroll, if your request is through the direct deposit reversal form: The total amount is greater than $50 (due to the $75 direct deposit reversal fee).
If you don’t meet the criteria above, or you don’t want to pay the $75 charge, work with your employee or contractor to get the money back directly from them.
Step 2: Submit a reversal request
Make sure the original paycheck wasn't rejected. Submit a request between the third day to the fifth day of the paycheck date. If it's rejected, no need for a reversal. The money will be sent back to your bank account.
Follow the steps below to submit a request.
Step 3: Check the result of the reversal request
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