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gentry0013
Level 1

Duplicate Payroll

We had some miscommunication at work that resulted in me going in and entering hours then finding out that payroll had already been done. I didn't actually create paychecks or anything beyond entering the hours. Now I have two direct deposit entries for each employee in my register and the paycheck count in the payroll center is twice as many as it should be. How do I make this go away? 

 

Thank you in advance!!

3 Comments 3
Catherine_B
QuickBooks Team

Duplicate Payroll

Hello there, gentry0013.

 

You can pull up the Paycheck Detail report or bank register and open each paycheck to delete them manually. Just ensure that you're deleting the correct paycheck. On the other hand, you can void or delete the direct deposit paychecks two banking days before the check date before 5:00 PM Pacific Standard Time.

 

For more details, you can check out this page: Delete or void employee paychecks.

 

Let me know if you have other questions. Take care and have a great day!

MM03
Level 1

Duplicate Payroll

So when I do payroll I manually enter the payroll in the system and it gives a payroll detail, which is show as payroll being created and creating the payroll expense. Then when the live checks goes through the bank and is merged into the system, they create another payroll expense, so the same checks are duplicated again and creates another payroll expenses so now I am like wow I have 2 payroll expense of the same check and I do not know which of the duplicate to delete.  Should I delete the payroll details or the checks????   Any help will be appreciated.  Thanks, Paulette  

JamesAndrewM
QuickBooks Team

Duplicate Payroll

At the Community forum, we want to give our customers the best service experience, @MM03. Thanks for posting.

 

I'd appreciate it if you could please provide us with more specific information about your concern. Are you using payroll or was this done manually? Also, for "the bank and is merged into the system", are they connected to your bank feeds? You can click the Reply button below.

 

You can utilize this article to learn when and how to fix an employee's paycheck in QBDT: Delete or void employee paychecks.

 

If you have further QuickBooks-related concerns, post them here. We are available 24/7 to tend to each of your queries. Have a great day.

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