Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
We have been processing payroll for over a year, no problems. Our last payroll was processed without having any taxes withheld from employees checks. What caused this?
Thanks for any help!
Kim C
Hi @KC5410,
Sorry to hear you ran into this issue. With Desktop Payroll, this can sometimes happen if the tax table is not up-to-date. Let's start out by downloading the latest tax table. Here's an article on how to do that:
Get the latest payroll tax table update
If that doesn't solve the issue, I would recommend contacting payroll support so they can look into the issue and see what's going on. This article will provide you with the various support option, based on the payroll product you use:
I hope that helps!
Thank you. Will the next payroll calculate the back taxes that were missed or does that need to be done by hand?
Hi again! Yes, it will play catch-up and calculate the back taxes for you.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here