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KC5410
Level 1

Employee payroll taxes

We have been processing payroll for over a year, no problems. Our last payroll was processed without having any taxes withheld from employees checks.  What caused this?

Thanks for any help!

Kim C

3 Comments 3
LucasMicromatis
Moderator

Employee payroll taxes

Hi @KC5410,

 

Sorry to hear you ran into this issue.  With Desktop Payroll, this can sometimes happen if the tax table is not up-to-date.  Let's start out by downloading the latest tax table.  Here's an article on how to do that:

 

Get the latest payroll tax table update

 

If that doesn't solve the issue, I would recommend contacting payroll support so they can look into the issue and see what's going on.  This article will provide you with the various support option, based on the payroll product you use:

 

Contact payroll support

 

I hope that helps!

KC5410
Level 1

Employee payroll taxes

Thank you.  Will the next payroll calculate the back taxes that were missed or does that need to be done by hand?

LucasMicromatis
Moderator

Employee payroll taxes

Hi again!  Yes, it will play catch-up and calculate the back taxes for you.

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