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sbyerly-mcdaniel
Level 1

Employees aren't getting their paystubs via email?

 
1 Comment 1
MAnneJ
QuickBooks Team

Employees aren't getting their paystubs via email?

I can ensure to provide helpful information about your employees getting their paystubs via email in QuickBooks Online (QBO), @sbyerly-mcdaniel.

 

When you run paychecks, paystubs are not sent directly to the employee.

 

However, if you (the employer) signed up for QuickBooks Workforce, you can invite your employees so they can receive the paystubs in the future: invite your employees to QuickBooks Workforce to see paystubs.

 

Here's how: 

 

  1. Go to Payroll and select Employees.
  2. Select Add an employee.
  3. Add your employee’s name and email address. They’ll automatically get an email with instructions to set up their Workforce account so they can see their pay stubs and W-2s, and select the Paperless W-2 option.
  4. If you want your new employee to add their info, select  Ask this employee to enter their personal, tax, and banking info with the QuickBooks Workforce checkbox.
  5. Select Done.

 

Additionally, you might want to check this article and learn what to do when employees aren't able to see their pay stubs in QuickBooks Workforce: Troubleshoot missing pay stubs in QuickBooks Workforce.

 

Please keep us posted if you have additional questions about your employee's pay stubs. It's our priority to ensure this gets resolved. Have a great day!

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