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djzap1
Level 3

Employees enter timesheet online...

WHY WOULD EMPLOYEES BE ADDED AS USERS UNLESS THEY ARE BOOKKEEPERS OR ACCOUNTANTS? 

djzap1
Level 3

Employees enter timesheet online...

nOPE, NO PLUS SIGN AND IT DOESNT SAY WHERE TO FIND THE PLUS SIGN? uNDER THE SAME PART OF SETTINGS UNDER THE GEAR? ARE WE OUT OF THAT? IF SO WHERE IS THE LOCATION YOU CLICKED ON TO GET TO THE STEP OF THE PLUS??? iT ISNT THERE ON MINE...MY EMPLOYEE HAD TO CHANGE HIS PHONE NUMBER AND THIS USELESS PIECE OF CRAP PROGRAM  TOOK FOREVER TO BE ABLE TO REINVITE BECAUSE IT DIDNT CROSS THE MINDS OF QB WHO COULD CARE LESS ABOUT OUR WASTED TIME..WE NEED TO BILL THEM FOR THIS...IT SHOULD HAVE AN INVITE SELECTION RIGHT BY EMPLOYEE NAME AND EVERYTHING IN RELATED TO PAYROLL , TIME, SETTINGS, EMPLOYEES SHOULD BE IN ONE SPOT NOT ALL OVER AND THROUGHTOUT GEARS AND TABS...MAYBE YOUR BUSINESSES ARE SLOW AND YOU CAN SPEND TIME DOING THIS TECH SUPPORT CRAP OR YOUR BUSINESS CAN AFFORD THE CONSTANT HITS TO PRODUCTIVITY THE FACT THAT MANY OF THESE ISSUES AROSE IN 2019 AND IT IS NOW 2024 AND WE ARE STILL HERE TELLING THESE CLOWNS OUR EMPLOYEES CANT INPUT HOURS TO A PAYROLL PROGRAM HOW MUCH DO THESE PROGRAMMER STINK??? a SEND BUTTON IS IN EVERYONES EMAILS AND HAS BEEN SINCE DIAL UP, WE CANT ACHEIVE THIS IN THIS PROGRAM? Yet EVERY BUSINESS WILL GET FINED AND IN TROUBLE IF PAYROLL IS SCREWED UP ACROSS MULTIPLE AGENCIES..AND THIS IS THE BEST THEY OFFER BUSINESSES IN FIXING THIER SCREWED UP PROGRAM..HOURS OF FEEDBACK AND RESEARCH BECAUSE IT DOESNT WORK QUICKLY AND EASILY WHICH IS WHAT BUSINESS NEED NOT THIS MESS

djzap1
Level 3

Employees enter timesheet online...

You are not wrong. The program stinks. Gov contracts of otherwise still have to provide the same info to insurances..would be nice if they EVER pull thier heads out of thier rumps. Doubtful since the thread started in 2019 and I am here in 2024. Cant call them for about 3 hours because thier lil noggins still on the pillow.

djzap1
Level 3

Employees enter timesheet online...

NO. AND IT TAKES HOURS AND DAYS TO RESEND AN INVITE TO AN EMPLOYEE IF THEY CHANGE THEIR PHONE NUMBER. tHEY HAVE YET TO MASTER A SEND BUTTON LIKE EVERY EMAIL ON THE PLANET HAS...AS WELL AS THEM..FOR INVOICES..BUT WHY MAKE THINGS SIMPLE?? tHEY WANT TO WASTE TIME AND ENERGY CALLING THIER STAFF SO WE CANT TRAIN THEM WHILE THEY LOOK UP ANSWERS ON THE OTHER END OF THE PHONE BECAUSE THEY DONT KNOW HOW IT WORKS EITHER. GREAT RACKET WE PAY FOR THIS MESS THEN SPEND HOURS TRAINING THIER STAFF TO ANSWER QUESTIONS WHILE THEY LOOK IT AND WE GIVE FEEDBACK TO ENGINEERS AND DEVELOPERS BECAUSE THEY OBVIOUSLY DONT KNOW WHAT A BUSINESS NEEDS EITHER..SO WE FUND THE WHOLE MESS..AND GET VERY LITTLE BUT AGGRAVATION AND FRUSTRATION IN RETURN. SOMEONE MIGHT ACTUALLY BE AWAKE TO CALL TECH SUPPORT NOW...LETS SEE HOW MANY PEOPLE CAN ANSWER THE QUESTION..USUALLY IT TAKES ABOUT 5 PEOPLE BEFORE GETTING TO ONE...THEN YOU ARE USUALLY STILL ON THE PHONE FOR A LONG TIME..JUST SAYING..HOPE YOUR ACTUAL BUSINESS DOESNT HAVE THINGS TO ACCOMPLISH

djzap1
Level 3

Employees enter timesheet online...

JUST DONT LET THEM CHANGE THIER PHONE NUMBERS IT TAKES FOREVER TO BE ABLE TO RESEND THEN THEY GET IN THE INVITE AND EVERYTHING LOADS BUT THE ABILITY FOR THEM TO ADD THIER TIME IN TIMESHEETS BECAUSE IT DOESNT GIVE THEM THE 3 DOTS...A WEEK LATER STILL SCREWING AROUND WITH THIS MESS....WE REALLY NEED TO START BILLING THEM FOR OUR TIME WASTED ON THIER PRODUCT...IT DOESNT DO WHAT SAYS ABOUT MAKING THINGS MORE PRODUCTIVE,,AT ALL, EMPLOYEE HAD TO BE HERE INSTEAD OF ON JOB BECAUSE IT DOESNT WORK..AND TECH IS ALL zzzzzzzzzzzzzzzZZZZZZZZZZZZZZZZZZZZZZZZZZZ right now...so cant call..then it will take a number of people to even figure it out. Of course the employee isnt here he is on a job site..and qb will say bring him up here..really??? How about your fix this...I am not pulling him up here. More wasted money on wages, time and everything else

djzap1
Level 3

Employees enter timesheet online...

why isnt EVERYTHING TO DO WITH  timesheets, payroll and employees as well as settings all located in one location in one place instead of all over the stupid program??

djzap1
Level 3

Employees enter timesheet online...

its not silly at all its 2024 and I am here looking up answers to this same question..absolute crap what a mess this program is

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