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KHuihui
Level 2

Employees paid with Cash

My boss decided to pay the employees (and himself; he is also paid hourly) with cash for a pay period. Why? I don't know. I've already told him to never do that again, as it has caused me multiple headaches. I ran payroll in the system as checks (with CASH in the memo line; you cannot put CASH as the check number), so I could process payroll taxes in a timely manner (did I mention that I was on vacation when this happened?). Here is the issue. He didn't withdraw enough cash to cover payroll. He shorted his own pay, so everyone else got paid their full amounts. He then withdrew more money, a few days later, to pay the rest of his paycheck and for some lunch. When I try to match the withdraw from checking to the paychecks, the amounts don't match exactly, and it wants me to resolve the difference. I don't know how to tell the system that one paycheck was split up between two transactions (withdraws) in checking. I hope I am making sense to someone, because it is confusing to me! Thank you in advance for your help, and let me know if there is any other information that I can provide.

Solved
Best answer August 18, 2022

Best Answers
JenoP
Moderator

Employees paid with Cash

I have additional suggestions to share, KHuihui.

 

QBO primarily uses the amount of the banking transactions when looking for a match. In your case, you can use the exclude function since the amounts are not the same.

 

Then, manually clear the status of the paychecks in your bank register so it'll be easier to reconcile. Let me share these steps with you:

 

  1. Go to the Bookkeeping or Transactions menu, then proceed to the Banking tab.
  2. Look for the duplicate transaction in the For Review tab.
  3. Select the checkbox of the transactions to exclude.
  4. Choose Exclude.

 

exclude.PNG

 

 You can read more details about this process here: Exclude a Bank Transaction You Downloaded into QuickBooks Online.

 

Once done, manually change the status of the paychecks in your bank register. Here's how:

 

  1. Open your bank register and find the paychecks. 
  2. Proceed to the column with a Check mark. Then, keep clicking the blank until you see the letter C. This means that the transaction is already cleared. 
  3. Click Save.

 

Don't hesitate to post another reply and share updates about the banking transactions. You can also post more questions if you need anything else. 

View solution in original post

5 Comments 5
Charies_M
Moderator

Employees paid with Cash

It's a delight t help you out today, KHuihui.

 

I'm here to share some information on how to handle matching transactions and telling the system to split one paycheck into two transactions.

 

When matching amounts from downloaded transactions with paychecks, QuickBooks finds match for the following reason:

 

  • The transaction should not be older than 180 days.
  • The amounts on both transactions (downloaded and in QuickBooks) should match.
  • The transaction type should be the same in QuickBooks and in the bank.
  • The transaction should be recorded in the same bank account.

For the process of splitting transactions, you can make use of the Split option to split transactions in checking. I'd be happy to guide you through the steps on how to locate this option:
 

  1. From your Banking tab.
  2. Go to the For Review tab.
  3. Select the transaction to expand the view. If selection is on Match, change it to Add.
  4. Select Split next to the Add button. This opens the Split Transaction window.
    QBO 1.PNG
  5. Select the Categories (accounts). Enter an amount for each split. Then, add the Payee and Customer for each split.
  6. Select Save and add.
    QBO 2.PNG

All of this and more about categorizing transactions can be found in this article: Categorize and match online bank transactions in QuickBooks Online.

 

Fill me in if you have further questions while matching transactions in QuickBooks. I'm always around to help.

KHuihui
Level 2

Employees paid with Cash

Hi Charies_M,

 

I do not see the same thing as you, when reviewing transactions. Please see two screenshots attached. I do not have an "Add" option, but I do have a "Categorize" option.Screenshot 01.png

 

If I select "Split" I get a pop up to split the transaction, but I can only select one "Payee". Screenshot 02.pngIf you have any other suggestions/solutions, I would appreciate it.

Thanks!

JessT
Moderator

Employees paid with Cash

Hi KHuihui,

 

Thank you for the screenshots. I'll continue to help.

 

Money out (Spent) transactions can only have one payee while Money in (Received) transactions can have multiple payees.

In your case, you can enter the money-out transactions manually by creating checks or expenses instead of using the banking transaction. Just be sure to select all of them when you reconcile so you won't get a difference.

 

Feel free to reach back out if you have more questions in mind.

KHuihui
Level 2

Employees paid with Cash

Hi JessT,

 

Thanks for the clarification. Checks were created in the QuickBooks Online Payroll system, but since they aren't an exact match to the withdrawal amount (see my original post regarding this), I cannot match them up.

 

Any other suggestions/solutions?

JenoP
Moderator

Employees paid with Cash

I have additional suggestions to share, KHuihui.

 

QBO primarily uses the amount of the banking transactions when looking for a match. In your case, you can use the exclude function since the amounts are not the same.

 

Then, manually clear the status of the paychecks in your bank register so it'll be easier to reconcile. Let me share these steps with you:

 

  1. Go to the Bookkeeping or Transactions menu, then proceed to the Banking tab.
  2. Look for the duplicate transaction in the For Review tab.
  3. Select the checkbox of the transactions to exclude.
  4. Choose Exclude.

 

exclude.PNG

 

 You can read more details about this process here: Exclude a Bank Transaction You Downloaded into QuickBooks Online.

 

Once done, manually change the status of the paychecks in your bank register. Here's how:

 

  1. Open your bank register and find the paychecks. 
  2. Proceed to the column with a Check mark. Then, keep clicking the blank until you see the letter C. This means that the transaction is already cleared. 
  3. Click Save.

 

Don't hesitate to post another reply and share updates about the banking transactions. You can also post more questions if you need anything else. 

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