Employer W2s Submission to SSA - No Email Confirmation

Thank you for taking the time to voice your concerns here, @vmartinov.

Since your filing status is already Completed, rest assured that SSA has accepted your W-2. 

Let's also ensure that your inbox has enough space to receive emails. This way, it will not go to the spam mail folder.

Additionally, if you're still unable to receive emails from Intuit, you can perform some steps to fix this. Please refer to this article for the detailed steps: Receive important email messages from Intuit. Just click your email provider from the options.

I've also added this article to guide you more in processing your W-2s: E-file Federal W-2 Forms.

Please let me know if you need further assistance in filing payroll forms in QuickBooks. I'll be happy to lend a helping hand. Keep safe and healthy always. 

Thank you for the reply - however you are not correct, Completed does not mean Accepted. I called Intuit today, and I was told the W2s were indeed e-filed and sent to SSA, but SSA has not Accepted them yet. There was no email sent from Intuit, and it's no an issue with my inbox.  I don't know where the issue is, but it's definitely not on my end.

I would be curious if any other taxpayers are having the same issue.

Thank you for your reply - however you are not correct. Completed does not mean Accepted. I called Intuit today, and I was told that that W2s were indeed sent to SSA, but were not Accepted yet. There is no confirmation code, therefore I wasn't sent an email, so it's not an issue with my inbox.

I would be curious if other taxpayers are having the same issue, and when I should expect a resolution.

Thank you for your reply - however you are not correct. Completed does not mean Accepted. I called Intuit today, and I was told that that W2s were indeed sent to SSA, but were not Accepted yet. There is no confirmation code, therefore I wasn't sent an email, so it's not an issue with my inbox.

I would be curious if other taxpayers are having the same issue.

I e-filed my W-2's on January 12th and have not received any confirmation from Quickbooks or SSA. I e-filed my State W-2's yesterday and received confirmations from both Quickbooks and the State accepting them. How can I check the status of my SSA filing?

I've having the same issue, just 2 years after this poster. I have not received an email confirming that the SSA has accepted the submission as Intuit said I would and it's been 2 weeks. However, both Intuit customer service and my accountant have looked in the files and said I've done everything necessary, but I'm still waiting to hear back that they have been accepted and can't be comfortable until I get it. Please help!

Hi Sherrie6,

It could be that the IRS was still under maintenance when you submitted your form. I recommend checking with the SSA to check if they've received your submission. If not, you can file again, and you should receive an email at this time.

Feel free to share an update after filing again.