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user04858
Level 2

Form 941 part 1 line 1 is blank, it should show the number of employees

 
2 Comments 2
Candice C
QuickBooks Team

Form 941 part 1 line 1 is blank, it should show the number of employees

Good Morning, @user04858

 

Let's try just a basic troubleshooting step to help resolve this issue. Using a private browser/window will allow QuickBooks to load as a fresh new page without the cause of any errors or glitches within the product. Here are a few shortcut keys to get you there: 

 

  • Google Chrome: CTRL Shift N
  • Internet Explorer and Mozilla Firefox: CTRL + Shift 
  • Safari: Command Shift N

 

If it works successfully using the private browser, then access your account using the original session and clear your browsing history

 

Touch base with me after trying these steps. I want to make sure that you're able to get back to running your business. Have a great day! 

user04858
Level 2

Form 941 part 1 line 1 is blank, it should show the number of employees

Hi, Candice.

Thank you for taking time to answer my query.

I have figured out the answer when I continued to browse through QB community. 

The solution had nothing to do with browser setting.

Nevertheless, thank you for your kind attention to my query.

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