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Good Morning, @user04858.
Let's try just a basic troubleshooting step to help resolve this issue. Using a private browser/window will allow QuickBooks to load as a fresh new page without the cause of any errors or glitches within the product. Here are a few shortcut keys to get you there:
If it works successfully using the private browser, then access your account using the original session and clear your browsing history.
Touch base with me after trying these steps. I want to make sure that you're able to get back to running your business. Have a great day!
Hi, Candice.
Thank you for taking time to answer my query.
I have figured out the answer when I continued to browse through QB community.
The solution had nothing to do with browser setting.
Nevertheless, thank you for your kind attention to my query.
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