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HRPMO
Level 1

Hi. My bookkeeper has posted payroll checks to the wrong checking account. causing two accounts out of balance. Do I need to delete the payroll check and re-enter it?

 
3 Comments
MaryLurleenM
Moderator

Hi. My bookkeeper has posted payroll checks to the wrong checking account. causing two accounts out of balance. Do I need to delete the payroll check and re-enter it?

You're right, HRPMO.

 

You'll want to delete and recreate the paycheck to change the account. We're unable to change the bank account on created paychecks.

 

Here's how:

  1. Click Workers on the left pane.
  2. Select Employees.
  3. Select the employee's name.
  4. Select Paycheck List.
  5. Change the date range if necessary. Then select the paychecks you want to delete.
  6. Confirm if the check has been cashed.
  7. Mark the checkmark box to confirm action. Then select Void Paycheck.

Then, recreate the paycheck with its correct account.

 

Let me know if you have other questions, I'll be right here to help.

GrayFarm
Level 1

Hi. My bookkeeper has posted payroll checks to the wrong checking account. causing two accounts out of balance. Do I need to delete the payroll check and re-enter it?

The direct deposit was take out of the right account, but the transactions in QB posted in the wrong account. If I void them and recreate them, will it reprocess DD and pay the employee again?
MirriamM
Moderator

Hi. My bookkeeper has posted payroll checks to the wrong checking account. causing two accounts out of balance. Do I need to delete the payroll check and re-enter it?

Welcome to the thread, GrayFarm.

 

The bank account where the payroll posted depends on your payroll setting. To ensure it will take out to the correct account, update payroll information.

 

Here's how:

  1. Click the Gear icon at the top. 
  2. Choose Payroll Settings
  3. Hit the Preferences link at the top.
  4. Select Accounting Preferences.
  5. Pick the Customize button to edit. 
  6. Go to the Bank Account section and choose the correct account in the drop-down menu. 
  7. Once done, click OK.

From there, once you've process payroll, it will be taken out based on the account selected. Thus, when you void and recreate the paychecks, it won't pay the employee again. 

 

As for the option to move paychecks to another bank, it isn't available right now. For the meantime, what you can do is to enter payroll checks manually as journal entries so you can use them when reconciling an account. 

 

To make sure the amounts are exact, run a payroll report like Payroll Summary, Payroll Summary by Employee, or Payroll Details for reference. 

 

To create Journal entry, follow these steps:

  1. In the left menu, click the + New icon. 
  2. Pick Journal entry
  3. Enter the paycheck date, under the Journal date.
  4. Fill out the necessary information. 
  5. Tap Save and close

Take a look at this article to learn how to enter the debits and credits for wages and taxes, as well as a sample paycheck: Manually enter payroll paychecks in QuickBooks Online.

 

I also suggest checking with your accountant on what specific account to use when recording the transaction to verify the accuracy of your books. 

 

If you have any questions or clarifications, let me know by leaving a comment. I’m more than happy to help. Have a great day!

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