How do I delete a tax payment under tasks if the tax payment has already been authorized to pay? QB told me they would delete this notification but it is still there.

Hello cbeasley1956,

Currently, we've received reports about payroll taxes showing overdue even after making the payment. Our engineers are aware and already working to resolve this. You can reach out to our Payroll Support Team so they can add your profile to the list of affected users. They'll keep you up to date about this issue.

Our engineers provided a workaround to remove this notification. We can create a payment so QuickBooks will recalculate and display that there are no overdue taxes.

1. Click Taxes on the left menu and go to the Payroll Tax tab.
2. Click Pay Taxes and look for the tax that we need to remove the overdue notification.
3. Click Create Payment and follow the payment process.
4. Once the system recalculates the taxes, you can cancel the process.

I'd appreciate your patience as we work through this. Thanks!

This didn't work for me. Even though I go through the create payment and it says we recalculated the payment and you don't owe this it still shows up as a task.

Thanks for trying the workaround, tmaure.

Our engineers are working on a long term fix for this issue. While we wait for the solution, I would encourage you to message our Chat team, so they can get your contact details. That way, you'll be notified when this gets resolved.

If you have other questions, feel free to post again here.

This new tax processing is totally hosed up. When I add the penalty it deducts it rather than adds it. I cannot modify a tax payment either. i.e. I filed for the wrong month and need to fix it on both the qb side and on the dor site. qb is not my friend today

i had a client with an out of state zip so it added and is accruing for an out of state tax. i cant figure out how to delete it.

also, there is no "tabs" in taxes. just History | Sales tax settings | Reports and several useless shortcuts.

1. Click Taxes on the left menu and go to the Payroll Tax tab.
2. Click Pay Taxes and look for the tax that we need to remove the overdue notification.
3. Click Create Payment and follow the payment process.
4. Once the system recalculates the taxes, you can cancel the process.

the above does not exist. there is no payroll tax tab... need to fix sales tax, not payroll tax

Hello, @injntrails.

To resolve the problem, you need to adjust the sales tax payable in QuickBooks Online (QBO). I'm glad to help guide you on how.

To record or adjust a tax payment in QBO:

1. Click the Taxes menu.
2. Select the agency you're recording the payment.
3. Click Record Tax Payment.
4. Fill all the necessary information.
5. Mark the Make Adjustment box, then enter information about the adjustment.
6. Select Record Tax Payment.

For additional guidance about managing sales tax payment, you can check this article: Manage sales tax payments.

On the other hand, if you're using the Automated Sales Tax feature, here are the steps on how to do it:

1. Click the Taxes menu from the left menu.
2. Select the agency you're paying.
3. Click View return.
4. Click the + Add an adjustment link.
5. Enter the reason for the adjustment, the account and the amount.
6. Once done, select Record payment.

For the detailed steps, you can check this article: Set up and use automated sales tax.

You can also check these articles in case you have any other sales tax concerns in the future:

• Set up your sales tax
• Sales tax in QuickBooks Online

Let me know if you have any other sales tax questions. I'll be happy to help!