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Level 1

How do I delete items on task list that have been completed and have no option to archive? (state unemployment payment, W2 A & D and W2 B,C & 2)

 
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QuickBooks Team

How do I delete items on task list that have been completed and have no option to archive? (state unemployment payment, W2 A & D and W2 B,C & 2)

Good morning, @info844.

 

I hope you're enjoying the day so far. 

 

To clarify, have you recorded the tasks in QuickBooks or just completed the tasks outside of QuickBooks?

 

If you have completed the tasks outside of QuickBooks, to remove the reminder for W2 copies A & D, you'd need to contact our Payroll Support. They have the tools to check your account and remove the payroll task forms for you.

 

However, for your state unemployment and W2 copies B, C, & 2, you should have the option to archive these. Since you stated that you do not see these you'll want to clear the cache from your web browser. The first time you visit a website, the browser will save bits and pieces of the site, so the next time you visit the site, it will load much faster. However, when we have instances where the website isn't displaying the data correctly, such as not seeing the option to archive,  this means there was a change made on the website. When changes are made on the website, it's always best to clear the cache so each time you come back to that site, it's not loading the old saved files. Below I've included the steps for clearing the cache (depending on your browser).

 

Please let me know if there is anything else that I could assist you with. I'll be sure to keep a lookout for your reply. You can always reach out to the Community or me anytime you have questions or concerns. Take care and have a good one! 

 

 

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