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flyelevated
Level 1

How do I extract my 2019 mileage and expense data without resubscribing?

 
3 Comments 3
Rea_M
Moderator

How do I extract my 2019 mileage and expense data without resubscribing?

Hello there, flyelevated.

 

You can extract your 2019 mileage and expense data by accessing your QuickBooks Self-Employed (QBSE) account. To do this, you're required to resubscribe so you'll be able to acquire the information you need.

 

You'll see a prompt as soon as you sign in to activate your account. In case you don't see it, kindly refer to this article: How to resubscribe to QuickBooks Self-Employed. It contains detailed steps on how to reopen your account.

 

Once you already have your mileage data, you can refer to this article to successfully file your taxes: QBSE - Annual taxes guide. It provides you the complete guide to prepare your self-employed income, expenses, and deductions for tax filling.

 

Please let me know if you have other concerns. I'm always around to help.

flyelevated
Level 1

How do I extract my 2019 mileage and expense data without resubscribing?

So I pay for my data to be tracked, it got expensive for me so I unsubscribe and now that I want to retrieve the data I already paid for, your saying I have to pay/subscribe for the service I currently dont want?

 

This is putting me in a difficult situation because I'm filing my taxes ... 

 

Are you guys willing to just email me the data I already paid for to be tracked please?

MirriamM
Moderator

How do I extract my 2019 mileage and expense data without resubscribing?

Hello again, @flyelevated. Thanks for your prompt response. 

 

I can see the importance of having the data you need. In this scenario that you have, I recommend you contact our Customer Support Team. This way, they can review your account and provide options on how to extract your data without resubscribing.

 

Here's how to reach them:

  1. Click Help menu at the top. 
  2. Hit Contact us at the bottom. 
  3. In the 1 Ask a question (or tell us what's wrong) section, type in your concern. 
  4. Pick Continue.
  5. Choose the method on how you'd be connected to support.

In case you need tips in the future, visit our QuickBooks Help Articles site. 

 

If you have other concerns, leave me a comment below. I'd be around to assist. 

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