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bill121
Level 1

How do I get the payroll to finish it just went to a rotating circle?

I clicked the finish payroll button and a rotating circle came up
2 Comments 2
Rubielyn_J
QuickBooks Team

How do I get the payroll to finish it just went to a rotating circle?

I want to ensure you're able to finish processing your payroll, @bill121.

 

To start, let's perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or a private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

Then, click the finish payroll button. Once it successfully goes through, go back to your regular browser and clear its cache. This is done to speed up the process next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

 

I've also attached some articles you can refer to for your future guidance and detailed steps in managing payroll in QuickBooks:

 

 

Feel free to leave a comment below if you have any other questions about processing payroll. I'm always here to help. Wishing you and your business continued success.

Rubielyn_J
QuickBooks Team

How do I get the payroll to finish it just went to a rotating circle?

Hi, @bill121.

 

Hope you’re doing great. I wanted to see how everything is going about the processing payroll concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

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