It's my priority to get your Direct Deposit (DD) working, anthonysantos.
If you're referring to setting up a direct deposit, it will take two to three business days to confirm and activate your bank account. Then, you'll receive an email from us to confirm your DD status.
In QuickBooks Online, we can go to the Payroll Settings to confirm if a direct deposit is ready to use.
Here's how:
- Go to the Gear icon at the upper right corner.
- Choose Payroll Settings.
- Select Company under Bank Accounts. From there, this is what will appear depending on the status: Connected/Active, Pending, Waiting for verification and Failed.
For more details about this one, check this article: How to check your direct deposit setup status. This also provides details about what are the possible reasons why the direct deposit feature suddenly turns off.
To set up and manage your employees' direct deposit, refer to this article: Set up direct deposit for employees.
If you're referring to confirming if the DD transaction has been run, we can run the Paycheck List report. From there, you'll be able to check the status of your DD paychecks.
Here's how:
- Click Reports on the left side menu.
- Enter Paycheck List.in the search field.
- Choose a period in the Date Range field.
- Go to the Status column.
From there, you'll see the DD status of the paycheck as scheduled, processed, returned, or canceled. If you haven't seen any of the given statuses that mean DD is not applied, your paying your employee using a paper check.
To learn more about this one, see Create paychecks in an online payroll article. Then, go to How do I check the status of a paycheck for an employee? section.
I've got a link here that provides you with articles about managing your payroll: https://quickbooks.intuit.com/learn-support/en-us/payroll-and-workers/07?product=QuickBooks%20Online.
Keep me in the loop if you need a hand with running payroll repros or any QBO related. I'm always here to help. You have a good one.
