I would like to enter this Beta feature as well. We are currently having an issue with some unbilled payroll entries with $0 values that were exported into QBO. We want to delete them but need to unlock them first.

Thanks!

Good afternoon, @BentonACT. 

It's great to see you joining in on this thread. I hope you're having a great day so far. 

I'll send you a private message within the Community to get some more information from you so I can put in your request for this Beta feature. 

I look forward to chatting with you soon! 

Good morning, we need to edit some contractors hours of some approved times that now is locked.

I already saw you said we should click on unlock exported time, but i do not have that option on my dropdown.

Could you help me on that?

Thanks for getting in touch with the Community, sheniafrg.
 

I'd be more than happy to help you get the Unlock Exported Time feature added to your account. I've sent a private message your way where we can discuss things further.

I'll be looking forward to speaking with you there. Have an awesome Monday!

Hi Eric - I am still waiting for someone to grant me access to this feature after waiting and messing around for almost two weeks. I've been on the phone, been on email, been in this forum. And nada. Come Monday, if no help, I'll be forced to find another vendor. I don't want to be sharp but this isn't acceptable as a user. Please can you help? Thanks.

Hello there, @HLSS.

I hear you and realize the importance of being able to have an access to Unlock Exported Time feature in QuickBooks Time.

To better identify on why the access hasn't been granted, I'd recommend reaching out to our Customer Care Team. They have the tools to check on your account and give you the access. I know that you've reached out to them already, but this team is the best resource for such concern.

You may visit this site to contact our support: QuickBooks Time | Contact Us.

For your reference, I'm also adding here some links that you can check out about unlocking and approving time in QuickBooks Time:

• Unlock QuickBooks Time timesheets exported to QuickBooks
• Approve, unapprove, and reject timesheets in QuickBooks Time

I'm just a few clicks away if there's anything else you need. I'll ensure you're all set. Wishing you all the best in everything that you do.

How do I get this feature??

---

@Candice C wrote:

Good evening, @cdodge51. 

 

Thanks for joining in on this thread and letting us know you're not able to see the "Unlock Exported Time" option from the QuickBooks menu. Allow me to give you some details about this issue. 

 

This feature is currently in Beta. That means that not every user has this option yet. However, I went ahead and requested it for you and your business. Moreover, you'll be able to see the "Unlock Export Time" selection by the end of the day tomorrow. 

 

For now, you can cruise on over to this article about unlocking QuickBooks Time timesheets exported to QuickBooks to help your business in the future. 

 

You should see the feature soon and get back to running your business. If you have any other concerns, don't hesitate to ask. The Community is always here to have your back. Bye for now! 

---

Good evening @jpet01 ! I have requested this feature be added to your account. Please give us about 24-48 hours before you see this option available to you. In the meantime, take a look at our help article: Unlock Timesheets in QuickBooks Time.

Have a wonderful night!

Hello - Can I please also be given access to this feature?  I need to unlock timesheets.  Thanks!

Thanks for reaching out to the Community, Krisabitz.

I've put in a request to have the Unlock Exported Time feature added to your account. This process can take upwards of 24 to 48 hours before you see it as usable.

Once it's active, you'll be able to unlock timesheets as necessary.

I'll be here to help if there's any additional questions. Have an awesome Monday!

Thank you!!!

Hi,

Can I please have this option added to my Quickbooks Time dropdown?

Thank you.

Hey there, @binvoice. 

Thanks for chiming in on this thread. 

Yes, I can definitely get this feature request sent it so that you'll be able to view and use it within 24 to 48 hours. Once you're able to see the feature, here's a guide that can provide you with the steps on how to unlock time. 

Feel free to reach back out if you don't see the option within the time frame mentioned. I'll be just around the corner if you need me. Take care! 

I don't have access to the Unlock Exported Time feature. can I please be given access?

Welcome to the Community, 504Remodels.

I've submitted a request to have the Unlock Exported Time feature added to your account. This process can take 24 to 48 hours. Once it's visible, you'll be able to start unlocking exported time.

I'll be here to help if there's any additional questions. Enjoy the rest of your day!

If I could get access to this feature, that'd be great.

Thanks for reaching out here in the Community, @davidhgonzalezl. Let me help you with unlocking your timesheets.

 QuickBooks Time places this lock on timesheets when they're exported to QuickBooks Online to tell the system not to export them again. It's vital to note that you can only unlock the time up to 90 days ago.

To begin with, these are the steps:

1.   In QuickBooks Time, go to the QuickBooks dropdown and then select Unlock Exported Time. Next is choose a Start Date and an End Date.
2.   Click on All employees and choose individuals, groups of employees, or all employees to unlock time for.
3.   The timesheets that will be unlocked are displayed for reference. Hit Unlock Timesheets.
4.   In the notice that displays, select Confirm unlock.
5.   Go to Approvals and choose the same date range and employees you chose to unlock.
6.   Click on Unapprove for each employee.
7.   In the Approvals Report, Time Entries > Timesheets, or anywhere you can edit time, make your desired changes. Once done, go to Approvals and re-approve the timesheets.

A reminder, this feature is still in Beta and is not yet available in all accounts. If you do not see this option. Please reach out to the QuickBooks Time Support to help you unlock time.

In case you want to know more about the process, you can refer to this article.

 Let me know how it goes by leaving a comment down below.  I'll be here every step of the way. Keep safe!

Hi Kyle,

I need access to this feature as well. I don't seem to have the option to unlock past timesheets from the Quickbooks menu even though I have administrative privileges so I assume some action is necessary on your side.

Thank you!

Hello again, @dataking.

Because this feature is in Beta testing, it's not yet available within all accounts.  I've added you to the Beta testing and you should see this available within your account in 1-2 days. Check out this article for more information: Unlock exported time.

(Note: our links in the Community are currently experiencing issues, but they should have these linked articles back up and running soon.)

Also, I noticed you have QuickBooks Desktop so you'll need to delete timesheets in the Weekly Timesheet if you re-export time that has already been sent over, or else it will duplicate.

Let me know what else I can help you with on this, I'll be around!

Can you please add it to our office, [email address removed]

Hell there, @invalidmemory. Thanks for reaching out to the Community. 

I've requested to have the "Unlock Exported Time" feature added to each of your accounts. This typically takes about 24 hours to appear on your side. In the meantime, you can check out even more info about this process by following this link: Unlock QuickBooks Time timesheets exported to QuickBooks.

Feel free to reach back out if you have any other questions. Take care!

I need this as well

Hello, 

Can you please add this feature to my account as well? 

Mary M

Owner 

Poppins Productions, LLC 

I, too, need assistance in unlocking my timesheets to edit the last two days of entries. 

I do not have that Quickbooks drop-down menu. 

-LGS