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jack85
Level 1

How do we find previously filed forms, for instance, we are looking for a year 2020 940 form that was paid?

IRS says we didn't pay, but we see the payment in history. We need to be able to provide proof of payment.
Solved
Best answer January 02, 2022

Best Answers
LieraMarie_A
QuickBooks Team

How do we find previously filed forms, for instance, we are looking for a year 2020 940 form that was paid?

Hi there, @jack85. Let me show you how to access your previously filed forms.

 

You can access forms from prior periods in your Archived. Here's how:

  1. Go to Taxes, then Payroll Tax.
  2. Select Filings.
  3. Scroll down to the Filing Resources section and select Archived forms and filings.
  4. Select the form you want to view.
  5. Select View.

 

You can also view your tax payments by following these steps:

  1. From the left menu select Taxes. Then select Payroll Taxes.
  2. Select View Tax Payments you have made.
  3. Filter the date range. Then select Update Report.
  4. Select the payment date to view the details of the payment.

 

For more details, refer to this article: Archive old forms. If you're unable to find your data, I'd recommend reaching out to our Payroll Support team for assistance. 

 

Additionally, the following articles contains more details on what tax forms does Intuit files and how to access them:

 

Please know I'll also be available here to help with all of your QuickBooks needs. Thanks for coming to the Community. Wishing you continued success.

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6 Comments 6
LieraMarie_A
QuickBooks Team

How do we find previously filed forms, for instance, we are looking for a year 2020 940 form that was paid?

Hi there, @jack85. Let me show you how to access your previously filed forms.

 

You can access forms from prior periods in your Archived. Here's how:

  1. Go to Taxes, then Payroll Tax.
  2. Select Filings.
  3. Scroll down to the Filing Resources section and select Archived forms and filings.
  4. Select the form you want to view.
  5. Select View.

 

You can also view your tax payments by following these steps:

  1. From the left menu select Taxes. Then select Payroll Taxes.
  2. Select View Tax Payments you have made.
  3. Filter the date range. Then select Update Report.
  4. Select the payment date to view the details of the payment.

 

For more details, refer to this article: Archive old forms. If you're unable to find your data, I'd recommend reaching out to our Payroll Support team for assistance. 

 

Additionally, the following articles contains more details on what tax forms does Intuit files and how to access them:

 

Please know I'll also be available here to help with all of your QuickBooks needs. Thanks for coming to the Community. Wishing you continued success.

LieraMarie_A
QuickBooks Team

How do we find previously filed forms, for instance, we are looking for a year 2020 940 form that was paid?

Hi @jack8,

Hope you're doing great. I wanted to see how everything is going about accessing your filed forms. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

jack85
Level 1

How do we find previously filed forms, for instance, we are looking for a year 2020 940 form that was paid?

It appears the business did not realize until researching, their taxes haven't been paid since June.  Do you know who we might contact to mitigate the problem?  He's been using Quicken payroll for over a decade with the e-filings and changed nothing.  However, Intuit did migrate his account this past summer.

 

GlinetteC
Moderator

How do we find previously filed forms, for instance, we are looking for a year 2020 940 form that was paid?

Thanks for getting back to us, jack85.

 

As much as I wanted to help you with this, I am unable to pull up your account as this is a public forum. 

 

All accounts related-issues are addressed by reaching out to our Payroll Support Team. Let me ensure you can get help from them to check your prior taxes.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

Also, I encourage you to check the links provided by my colleague to learn more about accessing taxes and filing them:

 

 

Tag me in a comment below if you need more help.

k_surdyk
Level 1

How do we find previously filed forms, for instance, we are looking for a year 2020 940 form that was paid?

What is there is not 'view' option available after you go to archived filed forms? I can not view my forms, only see that they were submitted.

Maybelle_S
QuickBooks Team

How do we find previously filed forms, for instance, we are looking for a year 2020 940 form that was paid?

I want to ensure you're able to view the archives forms, k_surdyk.

 

Currently, we are investigating the issue with viewing archived forms. Please be assured that our engineers are working diligently to resolve this problem.

 

I recommend contacting our QuickBooks Support Team so that you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved. You can also provide this INV-94255 number.

 

Here's how. 

 

  1. Go to the (?) Help icon.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click the I still need a human button.
  5. Tap Contact Us to connect with our live support.
  6. Choose to Get a Callback.
    Maybelle_S_0-1688826749346.jpeg

 

Please check our support hours for timely assistance.

 

As the fiscal year ends, file your taxes using this detailed guide: Year-end checklist.

 

Additionally, you can run payroll reports for a quick overview of your employee data and business finances.

 

If you have any other concerns about managing your tax forms, please don't hesitate to leave a reply below. I'll be right here to provide additional assistance. Take care.

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