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Best answer September 04, 2021
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You can cancel payroll that you already run depends on the processing state that you use, @chris-reed-illha.
If you're using a manual paycheck, you can delete or void this. Depending on your processing time, and payroll service, QuickBooks may allow you to delete the transaction.
If it's a direct deposit, let's proceed to the paycheck list and void this. Ensure to do this before 5:00 PM PST. Beyond that, your payroll will be processed and can't be canceled.
For QuickBooks Online Payroll Core, Premium, and Elite, here's what you need to do:
- Go to the Payroll menu.
- Choose the Employees tab.
- Go to the Paycheck list and set the date range.
- Select the paycheck(s) you'd like to delete or void, then select Delete or Void.
- Click Yes to confirm.
If you're using other payroll services, you may check out this article for the detailed steps: Delete or void employee paychecks.
However, if the direct deposit is already offloaded for ACH, we’re unable to stop the process. Moreover, the processing depends on the funding time setup for your account. You can wait for the money to settle into your employee’s bank account. Then, perform an internal agreement to return the amount or request for a reversal. Check out this article for more information: Reverse a direct deposit.
Additionally, let me attach this link that contains information to guide you on how to perform troubleshooting steps to help you resolve issues with direct deposit: Handle a direct deposit paycheck that was not received by an employee.
Keep me posted if you have additional questions about managing processed payroll in QuickBooks. I’m always ready to answer them for you. Have a wonderful day.
You can cancel payroll that you already run depends on the processing state that you use, @chris-reed-illha.
If you're using a manual paycheck, you can delete or void this. Depending on your processing time, and payroll service, QuickBooks may allow you to delete the transaction.
If it's a direct deposit, let's proceed to the paycheck list and void this. Ensure to do this before 5:00 PM PST. Beyond that, your payroll will be processed and can't be canceled.
For QuickBooks Online Payroll Core, Premium, and Elite, here's what you need to do:
- Go to the Payroll menu.
- Choose the Employees tab.
- Go to the Paycheck list and set the date range.
- Select the paycheck(s) you'd like to delete or void, then select Delete or Void.
- Click Yes to confirm.
If you're using other payroll services, you may check out this article for the detailed steps: Delete or void employee paychecks.
However, if the direct deposit is already offloaded for ACH, we’re unable to stop the process. Moreover, the processing depends on the funding time setup for your account. You can wait for the money to settle into your employee’s bank account. Then, perform an internal agreement to return the amount or request for a reversal. Check out this article for more information: Reverse a direct deposit.
Additionally, let me attach this link that contains information to guide you on how to perform troubleshooting steps to help you resolve issues with direct deposit: Handle a direct deposit paycheck that was not received by an employee.
Keep me posted if you have additional questions about managing processed payroll in QuickBooks. I’m always ready to answer them for you. Have a wonderful day.
