Thank you for reaching out to the Community, @FPTCPA. I appreciate the steps you have taken. I'm here to help you with additional information to ensure that your 941 form was e-filed successfully.
You mentioned that you received an email stating that the filing was successful, but your 941 form is still stuck in "Submitted to Intuit" status. This commonly happens when you haven't downloaded any payroll updates. To resolve this issue, I suggest that you get the latest payroll update.
Here's how you can do it:
- Click the Employees menu.
- Select Get Payroll Updates
For more information, you can visit this page: Get latest payroll news and updates in QuickBooks Desktop Payroll
If the issue persists, I highly recommend that you contact our QuickBooks Support Team. They will be able to further investigate the issue and check on the status of your 941 form.
Here's how you can contact them:
- Open QuickBooks.
- Go to the Help menu, then select QuickBooks Desktop Help.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
To ensure that you'll be assisted immediately, I recommend checking our support hours before performing the steps.
Furthermore, I'm sharing these resources to help you view your past forms and payments in QuickBooks:
If you need any assistance with filing your other forms, I'm available to help you at any time.
