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AES2692
Level 1

How to resolve company files and nework issues with quickbooks file doctor?

Please provide me proper details to resolve my problem as soon as possible. 

2 Comments 2
Fiat Lux - ASIA
Level 15

How to resolve company files and nework issues with quickbooks file doctor?

Any specific issue?

MirriamM
Moderator

How to resolve company files and nework issues with quickbooks file doctor?

Hello there, @AES2692. I'm here to lend a hand.

 

The QuickBooks File Doctor is a tool in QuickBooks Desktop (QBDT) that helps to recover the damaged company files and network issues. 

 

To start, you'll need first to turn on hosting to access QuickBooks files over a network. Then, to run QuickBooks File Doctor, here's what you'll need to do:

  1. From the tool hub that you download and install, choose Company File Issues.
  2. Click Run QuickBooks File Doctor
  3. Choose your company file.
  4. Select Check your file (middle option only) and then Continue.
  5. Enter your QuickBooks admin password.
  6. Click Next.

From there, your file will be scan which can take up to 5 minutes depends on your file size. Once the scan is done, open QuickBooks and your company file.

 

For more details to fix issues of your company file and network, see the below articles: 

If you have further questions about the process, let me know by commenting below. I'd be more than happy to answer it for you. Have a great day.

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