We understand how frustrating it can be when the account is placed on another hold, @deal1tc.
Since you've mentioned that your QuickBooks payroll account is on hold, I recommend reaching out to our support team. They can investigate the issue further and provide the applicable fix.
Here's how:
- Sign in to your QuickBooks Online company.
- Go to Help (?).
- Select Contact Us.
- Enter your concern, then select Let's Talk.
For your convenience, here are the support hours for different QuickBooks Payroll plans:
QuickBooks Online Payroll Core - Monday to Friday, 6 AM to 6 PM PT.
QuickBooks Online Payroll Premium, Elite - any time, any day.
Additionally, you can use this article as a reference on how to handle overpaid taxes in QuickBooks Payroll: Resolve a payroll tax overpayment.
In case you need further assistance about your account, I encourage reaching out to us again here in the Community. We're available 24/7.