You may be experiencing a browser-related issue that caused a missing W-2 in 2021. Let me help you.
We'll do the browser troubleshooting steps to see if this issue is caused by a full cache. A cache, on the other hand, stores your browsing history so they load quickly when you revisit a page. However, a full one can cause unusual behaviors in QuickBooks.
To start, you'll want to sign in to QuickBooks using a private browser. This step disables its extensions and stops the cache from saving your browsing history.
If the correct form shows up as an option, you can go back to your regular browser and clear its cache. If not, please try other browsers to see if we get the same thing.
On the other hand, let me just include these articles about the form. You might need them in the future:
You can always go back to this thread if you need more help. Take care!
RE: Please check your list of employees to see if you have inactivated those you paid in 2021. If you have marked them as terminated, please change their profile to active for a moment. Then, you can pull up your form.
Why? All terminated employees who worked in 2021 should get a W-2. We shouldn't have to um-terminate them first. That makes no sense.
I understand the importance of accessing W-2 for 2021 to able to print in QuickBooks Online (QBO), reallyonlyme.
I'll make sure you can print W-2 for 2021 in QBO.
Since you've already followed the steps in this thread and still the issues persists, I recommend contacting our Support Team. They have the necessary tools to further investigate your access and guide you with a fix.
I'm also attaching our page about employees and payroll taxes for your reference.
Stay in touch if you have other questions about payroll taxes. The Community is always here to help.