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Thanks for checking out to the Community, @8jbgustafson.
To further check the AGI amount as to why you're unable to file your taxes, I recommend contacting a Tax Professional for them to do an audit of your data.
To learn more on how to file your taxes in QuickBooks Self-Employed, read this article: QuickBooks Self-Employed - Annual taxes guide.
As always, you can get back to me if you have any additional questions. I'm here for you. Have a great day!
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