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MDuncan4693
Level 1

I filed my own W-3 and W-2S

Can I remove the W-3 and W-2s prepared by QuickBooks?
1 Comment 1
ChristieAnn
QuickBooks Team

I filed my own W-3 and W-2S

Hi there, MDuncan4693.

 

Welcome to the QuickBooks Community, and thank you for posting in our forum. I'll share steps to ensure that you're routed to the right support team to perform what you need. Since the forms were filed outside QuickBooks, I suggest contacting our QuickBooks Support Team. They have the tools to check your account and remove the W-3 and W-2s prepared by QuickBooks for you.

 

Here's how to contact support if you're using the old interface of QuickBooks Online:

 

  1. Open your QuickBooks Account.
  2. At the top right, click the Help icon.
  3. Click Contact Us.
  4. Under What can we help you with?, enter your concern.
  5. Click Let's Talk.
  6. You'll be routed into the Choose a way to connect with us page.
  7. Select how you want to contact them and fill in the information.

 

 

 

 

 

If you're using the new interface of QuickBooks Online, please follow the steps below on how to reach them:

 

  1. Open your QuickBooks Account.
  2. At the top right, click the Help icon.
  3. Choose the Assistant section.
  4. Type your concern in the Type something field.
  5. Click Talk to a human.
  6. Click I still need a human.
  7. Click the Get help from a human.
  8. You'll be routed into the How can we help? page. Then, select how you want to contact them and fill in the information.

 

 

 

 

You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.

 

You can refer to this article to see different information about taxes in QuickBooks Online and how it works: Payroll 101.

 

Please let me know if you need further clarification about this, or if there's anything else I can do for you. I'll be standing by for your response. Have a great day.

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