Hello, @randell-colvin.
If you're referring to the QuickBooks coupons, I encourage reaching out to our QuickBooks Online (QBO) Support Team. This way they'll be able to open your account securely and review or add the coupon to your account as well.
To contact support:
- Tap on Contact us from the Help menu.
- Write a short description of your concern under What can we help you with? section, click on Let's talk.
- Choose a way to connect with support.
If you need related articles in the future, feel free to check out our QBO help articles.
Let me know if you have any other questions. I'm a post away to help. Have a good day!