I have a new employee who filled out the new 2020 w-4 and marked head of household. but when I enter it head of household is not an option? how do I fix this?
Hey there, @tracy26. I'm here to help you with your 2020 W-4 Tax Form.
I want to ensure that you have the latest update to your QuickBooks account. If you don't have the latest update, then you can perform a clean install process. This will fix display issues that will replace the system on your computer. No worries, it won't affect your accounting data. Here's how:
After you've completed the troubleshooting steps listed above, you can open the W-4 Form and see the option to enter Step 1: (c) Head of household. Here's an article that gives more information on the new W-4 Tax Form and detailed steps on how to enter the information in QuickBooks: Federal W-4.
The Community will always have your back. I'm here if you need anything else!