I just moved to qbo payroll and it created another profile with the same name. How do i combine them?

I'll provide the steps you need to resolve a situation with duplicate employees entered in QuickBooks Online (QBO), @mccarthycc.

Before you proceed, keep in mind that this process is irreversible. This option is also unavailable for employees that already have payroll records. 

When you're ready to proceed, here's how:

1. Highlight the Payroll tab, select Employees.
2. Select the duplicate employee, then tap Edit from the Action column.  
3. Change the First name and Last name field to exactly match the employee you wish to keep. 
4. Edit the Display Name to match the original name.
5. Hit Save and close.
6. Press Yes to confirm that you want to merge the two employees. 

If you're referring to a QBO company file, then refer to this article on how to proceed: Merge companies, data files, or copy lists. 

Let me know in the comments below if you have other questions about duplicates in QBO. I'll be around to help you out. Enjoy the rest of the day!

I don't have duplicate employees...I have 2 qbo profiles that both say our company name.  I am thinking I should be able to access payroll from my regular qbo account. Same user name and pw.