I'm a NJ Employer with an employee who lives in NY. How do I get QB to stop bothering me about NY taxes?

Good day, @kevin175.

Can you share with me the exact error message or prompt you're getting with when using QuickBooks? That way, I can provide you with the right steps on how to stop NY taxes prompt. 

Just add your reply to this thread and we'll get back to you. Have a nice day. 

Right now QBO Intuit does not allow me to do any tax filing until I add NY Tax withholding info.

I am not required to file any NY Taxes.

It seems that perhaps at one point I entered a NY address for a "work location" and now QBO thinks I need to file NY taxes.

How can I remove that location without having to CALL UP QBO?

Thanks for your prompt reply with more details of your concerns, @kevin175.

We can remove the work locations by inactivating them in the Payroll Settings. Before doing so, ensure you have no active employee currently assigned to that work location. Then, please follow the steps below:

1. Go to the Settings menu (Gear icon), then choose Payroll Settings.
2. Under Company and Account, select Work Locations.
3. Select the NY state, then mark the Inactive checkbox and hit Save.

Here are some pointers you'll want to check out to serve as your future reference in archiving forms, managing taxes, and other relevant topics:

• Archive old forms
• Taxes
• About multistate employment payroll situations

We're always around to help you again should you need anything else about QuickBooks. Take care!

It seems that your instructions is geared to a different or older version of QB.

My menu options does not have those steps at all.

FYI, the URL I am at is https://app.qbo.intuit.com/app/payroll-settings-ui/payrollSettings 

Good day, kevin175. 

Let us work together to have this handled as quickly as possible.

Since we're still experiencing trouble making your employee's unused work location inactive. I recommend contacting our QuickBooks Online Payroll Team to assist you in removing the unused work location and get rid of the NY state tax setup.

To reach them:

1. Log in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then hit Let's talk.
5. Choose a way to connect with us:

• Start a chat with a live support.
• Get a callback from the next available support.

I've added this article for more information about adding and changing your employee's work location: Set up and manage work location in QuickBooks Online Payroll.

You can also read this resource to learn more about this topic: Set up employees and payroll taxes in a new state.

If you have any further questions about taxes or payroll, please leave a comment below. I'll be here to assist you. Take care!

Where is the employee's work location are they working from NY? if yes you have to pay some NYS taxes and have a separate workers comp policy for NYS