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klcokc
Level 2

Incorrect Withholding

One of my employees withholding states changed during the last payroll update.  Now I have two paychecks deducting AR Withholding instead of OK Withholding.  Is there a way to go back and change these?  His W4 info did not change so I'm not sure why this happened.  Any help is greatly appreciated!

4 Comments 4
JessT
Moderator

Incorrect Withholding

Hi klcokc,

 

 

The state withholding is based on the chosen state in the State Worked and the State Subject to withholding details on your employee's profile. You can change them in your employee's profile if they are incorrect, and then make a tax adjustment; zero out AR withholding and increase OK withholding. Learn more about adjusting payroll liabilities in QB Desktop.

 

 

On the other hand, you can also check about multi-state withholding due to a change on employee's work location.

 

Feel free to go back to this thread if you have other questions in mind. Take care and have a good one!

klcokc
Level 2

Incorrect Withholding

Hi @JessT , thank you for the info.  We didn't change the state worked at all, however, his last two paychecks have the incorrect withholding state??  I can make the tax adjustment but will that cause him problems at year end on his W2?

JessT
Moderator

Incorrect Withholding

Thanks for the information, klcokc.

 

Yes, the change will impact their W-2s. Having withholding for another state happens when the employee works in another state. If this didn't happen, you need to correct their state withholding. However, I highly recommend contacting our QB Desktop Payroll team so they can use a screen-sharing tool to check your records.

 

  1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  2. Select Contact Us.
  3. Give a brief description of your issue, then select Continue.
  4. Sign in to your Intuit account and select Continue and then Continue with my account.
  5. We'll email you a single-use code. Enter your code and select Continue.
  6. Select to chat with us or Have us call you.

 

Remember to back up your company file before making any adjustments. That way, you have something to restore in case something goes wrong.

 

Let me know if you have other concerns.

klcokc
Level 2

Incorrect Withholding

ok perfect!  Will do.  Thank you for your help!

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