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jcbsinstallation
Level 1

Is anyone having issues with direct deposits with settlement date 4/30/2021 not being posted?

I completed payroll for direct deposit yesterday with settlement date of 4/30/2021. The payroll amount has not left the company bank account, nor has anyone received their direct deposits. I did receive the direct deposit receipt right at midnight, as per usual.
2 Comments 2
Rev1
Level 1

Is anyone having issues with direct deposits with settlement date 4/30/2021 not being posted?

Yes, i usually process the pay checks on Wednesdays and did receive the direct deposit receipt right at midnight as well. I got a confirmation thru a sales assistant they will resolve the issue by 5pm today. Use this link to see for updates - 

 
Hope the following helps you out!
ReyJohn_D
Moderator

Is anyone having issues with direct deposits with settlement date 4/30/2021 not being posted?

Hello, @jcbsinstallation @Rev1.
 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 
 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.
 

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