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sales316
Level 1

Is there a way to fix Payroll Journal Sync Errors permanently?

Every week we get a Payroll Journal Sync Error. This has happened every single week since we signed up for quickbooks. When I call in, they do something and make it go away at the moment, but the very next week when we run payroll, all the errors show back up again.

1 Comment 1
LouiseG
QuickBooks Team

Is there a way to fix Payroll Journal Sync Errors permanently?

You can contact our Live Support team to assist you in fixing the Payroll Journal Sync Error, sales316.

 

I understand the importance of finding a permanent solution to resolve this issue. However, I recommend reaching out to our Live Support team again, as they have the right tools to thoroughly investigate this matter and offer a solution.

 

Here's how:
 

  1. Go to the Help icon on the top menu.
  2. Select the Search tab and enter your concern.
  3. Click the Contact Us button and choose between Chat or Callback to connect with us.

 

Please refer to our support hours to ensure prompt assistance.

 

You can also run payroll reports to view useful info about your business and employees.

 

Let us know if you have any further questions about payroll-related tasks.

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