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Level 1

Liabilities Period doesn't match pay period

When I go into my Liabilities to log a payment, the Period covered does not match my pay period. It was fine up until the end of last year then it somehow got changed on all of my liabilities.

 

I'm not sure how this happened as I don't recall making any changes and my pay period has remained the same.

 

Anyone know what could have caused this? 

3 Comments
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QuickBooks Team

Liabilities Period doesn't match pay period

Your data may be corrupted, @StewTree.

 

Let's start our troubleshooting steps by running the verify and rebuild data utility tool. Here's how:

  1. Go to File, Utilities, and then Verify Data.
  2. If you see "QuickBooks detected no problems with your data," no further action is needed.
  3. If prompted for an error, continue rebuilding your data by going to File, Utilities, and then Rebuild Data.
  4. Click OK when prompted.

Please see this article for more information about: Verify and Rebuild Data in QuickBooks Desktop.

 

I'm attaching this liability management quick guide for your reference.

 

Stay in touch if you have other questions or concerns. I'll be around to help. Thanks for visiting us and keep safe.

Highlighted
Level 1

Liabilities Period doesn't match pay period

We repaired the date and no issues were reported but it didn't seem to change anything.

 

If I go into the Details section and check the details on a liability, it is drawing it from the correct check, just the Period Covered displayed is incorrect.

Highlighted
QuickBooks Team

Liabilities Period doesn't match pay period

I appreciate you getting back to us, @StewTree.

 

It's possible that the scheduled tax payments were set up incorrectly that's why the Period Covered displayed inaccurately. Let's review the scheduled tax payments list to ensure it's accurate and have some changes if needed.

 

Here's how:

 

  1. Go to the Employees menu, then select Employee Center.
  2. Select the Pay Liabilities tab.
  3. In the Other Activities section, click Manage Payment Methods.
  4. Go to the Schedule payments menu.
  5. Review the description of each payment, and click Edit if there is some modification needed.

If the information is accurate, I'd suggest contacting our Phone Support Team. This way, they can further investigate the issue and provide additional troubleshooting steps to get this fixed.

 

You might also want to check out this article to learn how to manage scheduled or unscheduled liabilities: Set up and pay scheduled or custom (unscheduled) liabilities.

 

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Wishing you all the best.

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