Thank you for bringing this to our attention, Angela58.
I can see that this is your first post about the issue even if you've been experiencing this for more than a month already. You can do the basic troubleshooting steps like updating your QuickBooks. However, if the issue still persists, it's best to contact our Support team. That way, they can use more tools to investigate this further.
If you have other questions in mind, feel free to go back to this thread.
